Gunther Kia of Fort Lauderdale - Service Center

Every time I go to the dealership, I am always welcomed. First of all, I love my Stinger! It is an awesome experience every time I go into the dealership. I mostly work with Ryan in Service and he knows me First of all, I love my Stinger! It is an awesome experience every time I go into the dealership. I mostly work with Ryan in Service and he knows me by first name which really makes me feel valued. He has gone above and beyond to make sure that I am happy with my car and service. Thank you Ryan! More

35,000 mile maintenance Bill was very efficient and courteous and gave me an accurate time and cost estimate at check in. The waiting lounge was spacious and comfortable.. Bill was very efficient and courteous and gave me an accurate time and cost estimate at check in. The waiting lounge was spacious and comfortable.. More

Service check in Kenny always helps me when I bring my car, really makes me feel welcomed and the entire staff is very punctual with everything that needs to be done, Kenny always helps me when I bring my car, really makes me feel welcomed and the entire staff is very punctual with everything that needs to be done, if I decide to get another car with Kia it will be because of people like Kenny. More

The service process was very efficient and professional. As always my visit to the Gunther Kia Service Department for my scheduled maintenance was a pleasant and productive experience. It is always pleasant As always my visit to the Gunther Kia Service Department for my scheduled maintenance was a pleasant and productive experience. It is always pleasant because of the professional and caring personnel, the comfortable surroundings, and the exceptional service. From the gentleman that greeted me with a smile in the driveway, to interacting with the service representatives, such as William and Kenny, I was quickly settled in the most inviting waiting area and the time passed quickly. William, regardless of how busy he is, never fails to check on me during my stay and to keep me updated on my car. When talking with him he is an attentive and patient listener, for which I am very grateful. This time I received a 'special little surprise'. William made sure my car went through the car wash, as usual. This motivated me to clean the inside of my car when I got home. I practically never get in my car without bottled water, especially when my grandsons are with me. Most of the time I'm sorry to say, the bottles end up staying in the car. I grab the ones I see but a number of them end up in the cup holders, on the floor in the back and under the front seats. As I was cleaning I started looking for errant water bottles, especially the ones caught under the front seats which happen to be difficult to get out. Surprisingly there were none!! Someone had already removed the bottles! Unfortunately I do not know who the kind KIA person that did me that favor was, but it made me smile the rest of the day. When I texted my daughter about what happened her response was, "Your KIA guys are good to you!" I believe all of the "KIA guys" are good to everyone! More

Recall Came in for a recall on my 2016 Kia soul and it was done in 1 hour from check to check out. Very kind group of people working there. Zero complaints Came in for a recall on my 2016 Kia soul and it was done in 1 hour from check to check out. Very kind group of people working there. Zero complaints More

Routine Service I like the customer service and appreciate that the service took the time estimated or even shorter. Also the waiting area is spacious and comfortable I like the customer service and appreciate that the service took the time estimated or even shorter. Also the waiting area is spacious and comfortable. Only thing that could be better is the Wi-Fi which was a little spotty. More

Service on point! My experience at this service center is always excellent especially dealing with my service adviser, Bill Garcia he takes care of everything that my c My experience at this service center is always excellent especially dealing with my service adviser, Bill Garcia he takes care of everything that my car needs and explains what really needs to be done always politely and courteously. He is awesome! More

Visit Only issue I have is when you walk into service it seems no one acknowledges that you walk in. Maybe a quick we'll be right with you but most advisors Only issue I have is when you walk into service it seems no one acknowledges that you walk in. Maybe a quick we'll be right with you but most advisors face is planted in the computers and don't look up. Except for Maylene who did apologize for my wait and promptly took care of me. When I got the car home I noticed my hood was up on one side it looked uneven. When I opened the hood the service mechanic left two screws from the air filter on the plastic by the radiator. If I did not notice I would hate to see what would have happened if it flew into the engine fan. More

Quick service on holiday weekend Thank you to the kind service team at Gunther Kia! My van was finished as promised, even on a holiday weekend. That’s incredible! I will be back. Thank you to the kind service team at Gunther Kia! My van was finished as promised, even on a holiday weekend. That’s incredible! I will be back. More

It was great Because the service was good and on time. The two people I work with were great in letting me know about my car. Thanks alot Because the service was good and on time. The two people I work with were great in letting me know about my car. Thanks alot More