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Gunther Kia of Fort Lauderdale - Service Center

Fort Lauderdale, FL

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667 Reviews

667 Reviews of Gunther Kia of Fort Lauderdale - Service Center

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February 28, 2019

Very good service department Clean lobby, friendly staff. Great coffee and internet for free. Love to you can watch the tv at peace and enjoy there snacks. Clean shop area too. More

by RICANBOI70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Clinton, Christian Benzan, Jason Shirley, Hermiz Fetyou, Omar Burgos, Issac Smith, Pablo Villaverde, John Adams, Chris Bloomquist, Kenny Lopez
Feb 28, 2019 -

Gunther Kia responded

RICANBOI70, we cannot thank you enough for rewarding our team with your 5-stars. It sounds like you truly enjoy your visits with us each and every time you stop by for service.

February 26, 2019

Smooth sailing Went in for my first scheduled maintenance on my Kia Niro and everything went great. Everyone was extremely nice & did a great job. It was free, so I More

by Linda C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stultz
Feb 27, 2019 -

Gunther Kia responded

Linda, it's wonderful to hear how your first scheduled maintenance visit for your Niro was nothing but smooth sailing! Thank you for your kind words for the extremely nice and great job we did!

February 25, 2019

Satisfied Visiting the service center has always been a good experience as well as owning the Rio knowing I have your place for all the care & maintenance! More

by WHOOZALOHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heredia, Ryan Stultz, Bill Garcia, Kenny Lopez
Feb 25, 2019 -

Gunther Kia responded

WHOOZALOHA, thank you for choosing Gunther Kia as your #1 spot for all of your Rio's service care and maintenance.

February 25, 2019

TREVOR TOLCHIN MADE MY DREAMS COME TRUE! :) Trevor literally hit everything (and more) that I had on my wishlist! In fact, the leasing process went so smoothly that I postponed doing my review b More

by cosima.ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Tolchin
Feb 25, 2019 -

Gunther Kia responded

Cosima, we are honored that Trevor and the Gunther team we able to rightfully earn your business with Kia even after being with Honda for 14 years. After presenting us with your wishlist, Trevor was able to meet those needs and exceed your expectations with his level of professionalism and dedication. It is great to hear how much you appreciate and recognize the quality level or customer service Trevor was able to provide to you. We are thrilled to know that with each time you step in your new Kia, you're reminded of that enjoyable memory you shared with us. We thank you for expressing your satisfaction by sharing your 5-star review with others.

February 25, 2019

Very informative Ryan was very informative and very knowledgeable. I went in just for an oil change and he stated that I needed brakes also. That was proof that they d More

by PLANTSOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stultz
Feb 26, 2019 -

Gunther Kia responded

PLANTSOME, we look forward to seeing you back in so that Ryan and our service team can continue to serve you in an informative and knowledgeable fashion. Thank you for visiting!

February 25, 2019

Great customer service Great as always, Ryan is the best! I don’t recall the other employees names but it’s always a great experience. Every person who assisted us was aweso More

by FLYME0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stultz
Feb 26, 2019 -

Gunther Kia responded

FLYME0708, every experience and every person that you've come into contact with helped to contribute to your awesomely great service visit. Thank you for visiting and writing to us in your review.

February 25, 2019

Forte 5 oil change Working with Joe Heredia my service contact is always a pleasure, friendly and professional ! I dropped my vehicle off Saturday at 8:15 and it was r More

by MAS102256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heredia
Feb 26, 2019 -

Gunther Kia responded

MAS102256, working with Joe has always been a pleasurable and friendly experience for you during your visit to service your Forte. You are correct, each vehicle that visits our service center is entitled to a complimentary car wash. We thank you for reaching out to inform us about your concerns and allowing us the opportunity to make matters right.

February 23, 2019

Took 4-5 months to Fix my Car through Certified Car Warranty Gunther Kia has been my worst nightmare since I've purchased a Kia-Sorento there... The ONLY positive thing at Gunther Kia was the VIP service from More

by ihateguntherkia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Stultz
Mar 06, 2019 -

Gunther Kia responded

Ihateguntherkia, it is unfortunate to hear about the troubles you have been experiencing with your Sorento. We can sympathize with your frustrations as well as the level of stress this may have caused you. It sounds like your vehicle had gone through extensive work that resulted in a lengthy repair period. The silver lining to this matter was having Ryan's positive attitude by your side to address your concerns and explain your vehicle's service timeline. It sounds like your vehicle had extensive work being done on it. Thank you for your high praise and recognization for the level of professionalism and quality work ethics Ryan and Shiva were able to demonstrate to you. We appreciate you taking the time to provide us with your feedback and share the VIP service you received from our team.

February 21, 2019

Job Well Done! Oil change and tire rotation was done timely and to perfection! The service manager and Kenny recognized that my windshield wiper blades shouldn't ha More

by BeagleMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Lopez
Feb 22, 2019 -

Gunther Kia responded

BeahleMom, it doesn't get more perfect than that! Kenny and our team made the proper suggestions to you in order to ensure your vehicle was in tip-top shape before you left our doors. Thank you for your "job well done" and rating our services 5-stars.

February 21, 2019

Pleasant surroundings Called ahead and came in for service at an uncrowded time. The service area waiting room is kept clean and neat, nice touch with the coffee service. More

by Gort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Villaverde
Feb 22, 2019 -

Gunther Kia responded

Gort, we appreciate you sharing how clean and neat our facility is kept. We're happy to know you enjoyed your surrounding during your wait with us.

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