Gunther Kia of Fort Lauderdale - Service Center

Good Services The services take 1hr and half was good. the waiting room is clean, nice and have a good wi fi. Kenny Lopez was nice and kinder. The services take 1hr and half was good. the waiting room is clean, nice and have a good wi fi. Kenny Lopez was nice and kinder. More

Fast service Arrived about 10 minutes before my scheduled appointment. They took the car in, immediately. They said it should take about 2 hours. I was ready to ro Arrived about 10 minutes before my scheduled appointment. They took the car in, immediately. They said it should take about 2 hours. I was ready to roll 1:45 after I first walked in the door. More

Great experience I really felt like I was special. Everything that could have been done for me was done. I think that your staff was helpful in getting the job done to my satisfactory.. Everything that could have been done for me was done. I think that your staff was helpful in getting the job done to my satisfactory.. More

Great Customer Service The customer service is great always and the people are kind, Dennis (transportation) is friendly and always make you feel comfortable. I just want th The customer service is great always and the people are kind, Dennis (transportation) is friendly and always make you feel comfortable. I just want this brake issue to be fix already. More

The Best Kia in South Florida I live and work in Miami and I will literally go out of my way to get my car serviced at this location. The customer service is great and on point esp I live and work in Miami and I will literally go out of my way to get my car serviced at this location. The customer service is great and on point especially when your short on time. I get treated like part of the family and they make sure to go out of thier way to Insure I know what's going. More

Great Experience The service at this KIA dealership rivals anything I have experienced with any other dealer service departments. My service advisor “Ryan” is awesome. The service at this KIA dealership rivals anything I have experienced with any other dealer service departments. My service advisor “Ryan” is awesome. Everything he promised me was delivered. More

Received my Optima dirty inside and out, no wash and no vacu Car returned dirty, no wash or vacuumn.Service was quick, it was a slow day. Coffee was good, chair was comfortable. JIM KARAS 3004 SW 52 ST Car returned dirty, no wash or vacuumn.Service was quick, it was a slow day. Coffee was good, chair was comfortable. JIM KARAS 3004 SW 52 ST More

had an appointment and my car was taken in immediately. I brought my car in for service and the service guys are always good. My car hesitates on acceleration and being the internet nut I am, this is a I brought my car in for service and the service guys are always good. My car hesitates on acceleration and being the internet nut I am, this is a common problem on a 2016 optima. the check Engine light comes on combined with a lack of power or stumble on acceleration. This may be caused by the throttle position switch (TPS) Kia released an improved part which should correct this concern. I asked the advisor to please put this in notes which he would not do. so, this issue did not get checked that I am aware of and the hesitation still happens. He said to take the car off ECO to correct the problem. I use ECO for the best mileage results as my car is a hybrid. what do I do now? another issue...I recently had a bumper bender. When checked during service I was told I needed a new radiator for about $500, of course nothing about the hesitation I brought up. When I went to Gunther's body shop they said because of the bracing I wouldn't need a radiator and there was no apparent damage. I have no leaks or any other indicators saying there's a problem. The bump being in the front was a minor puncture tear. More

Bill Garcia - Service Before Self Had some interesting ups and downs with service at Gunther Kia. Bill Garcia, one of the service writers, is a true asset to this service department. Had some interesting ups and downs with service at Gunther Kia. Bill Garcia, one of the service writers, is a true asset to this service department. He wants every customer to walk out of Gunther Kia knowing they got top notch service. He gets it. Customer care and satisfaction is what pays the bills for the dealership and allows it to stay in business. Bill gets it. There are great people that work at this dealership. Some folks just need more seasoning in the consumer environment and really need to understand how important customer service is to their future in this industry and these strange times we live in. More

Excellent service Service here was excellent. Ryan was super informative and helpful. The time was exactly how long Ryan said it'd be. I would recommend this service d Service here was excellent. Ryan was super informative and helpful. The time was exactly how long Ryan said it'd be. I would recommend this service department to anyone. More