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Gunther Kia of Fort Lauderdale - Service Center

Fort Lauderdale, FL

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667 Reviews

667 Reviews of Gunther Kia of Fort Lauderdale - Service Center

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February 02, 2019

I was left with questions brought my Kia 2017 Soul in for regular service. Ryan has always been VERY helpful. I question the diagnosis regarding the two front tires. The vehic More

by EllenM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stultz, Kenny Lopez
Feb 07, 2019 -

Gunther Kia responded

Ellen, we always welcome our customers to ask us as many questions to ensure a full understanding of their vehicle's servicing. Please reach out to your Gunther Kia service advisor so that we can address your concerns and provide you with any additional information to help answer your questions. Thank you for your time.

February 01, 2019

As good as it gets On time, prompt courteous service, all expectations were exceeded, RYAN from service dept. should get a raise.If he doesn't get a raise I will take my More

by NEWRIVERNUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heredia, Ryan Stultz, Kenny Lopez
Feb 01, 2019 -

Gunther Kia responded

NEWRIVERNUT, we love how enthusiastic you are in ensuring that Ryan receives the proper recognition for the quality service he delivers. Thank you for your business and choosing Gunther Kia!

February 01, 2019

The service was excellent the advisor was very GREAT! The service was subperb the advisor Mr, lopez welcomed me with open arms the hospitality was outstanding. Mr. Lopez made sure my first visit will be o More

by DRBROWN743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Lopez
Feb 01, 2019 -

Gunther Kia responded

DRBROWN743, an outstanding and hospitable service experience delivered to you by Kenny Lopez. Thank you for expressing how memorable your first service visit was with Gunther Kia and dropping 5-star next to our name.

February 01, 2019

Service questionable Took my car for a service recall on an airbag wiring, after 30 minutes the said car is fixed, when I got home the air bag light came on, so I open the More

by RINCONDESIGNS
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Heredia
Feb 22, 2019 -

Gunther Kia responded

RINCONDESIGNS, your recall was in fact performed. Your vehicle had an airbag light come on due to a defective Occupant Classification System code that is NOT covered under warranty. Our service manager was able to contact you shortly after your visit to help explain how you should go about taking care of this issue. Please keep us updated with your processes so that we can ensure your recall has been completed successfully. Thank you.

February 01, 2019

Quick & pleasant Very friendly staff. Everyone worked quick & made sure all my needs were attended. I’ve only been here twice & they always exceed my expectations. Wil More

by AMIRELHILON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heredia, Ryan Stultz, Bill Garcia, Kenny Lopez
Feb 01, 2019 -

Gunther Kia responded

AMIRELHILON, thank you for acknowledging our friendly staff and attentive ways. We look forward to consistently exceeding your expectations with each and every service visit to Gunther Kia.

February 01, 2019

Great Customer Service I arrived 30 minutes late to my service appointment but Bill Garcia took my Kia Soul+ right away and the service team completed my scheduled maintenan More

by SamasCR40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Feb 01, 2019 -

Gunther Kia responded

SamasCR40, Bill and our team were about to accommodate your appointment as well as your needs in a quick and easy manner. Thank you for sharing your experience with others and leaving your 5-star review!

January 31, 2019

These guys are amazing! I went in for a routine oil change and rotation and not only was it done fast and correctly, but they also discovered my trunk latch wasn't working an More

by RDC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Clinton, Christian Benzan, Joe Heredia, John Adams, Kenny Lopez
Feb 01, 2019 -

Gunther Kia responded

RDC14, it's our duty to ensure your vehicle is in its best shape prior to leaving our dealership. Thank you for allowing our team to earn your business through the quality service we have provided to you.

January 31, 2019

Maintenance of my car I love taking my car for service there, I fully trust rhe wirk performance and the staff, well what can I say " in extremely happy with them, they exp More

by ADELINAMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stultz
Feb 01, 2019 -

Gunther Kia responded

ADELINAMENDEZ, we value your feedback and thank you for sharing how much you enjoyable and comfortable each visit is with the Gunther Kia Service team!

January 31, 2019

Nice job I had an appointment at 1 PM arrived 12.45 bill was there and took a very good care of me and my Sedona so thanks alot bill More

by NAMEZAKI
Recommend Dealer
Yes
Employees Worked With
Ryan Stultz, Bill Garcia
Feb 01, 2019 -

Gunther Kia responded

NAMEZAKI, with proper care, Bill coordinated your Sedona's service visit in a timely manner for you. We thank you for your feedback and voicing your appreciation for Bill.

January 31, 2019

Always a pleasure. I was helped by Bill. I had a few problems with my van but They we’re small and he was able to help us quickly. Very nice and very easy to deal with. More

by JAMOHEART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Feb 01, 2019 -

Gunther Kia responded

Jamoheart, Bill was attentive and readily available to assist you with the appropriate service and repair need for your van. Thank you for your 5-star review and for choosing Gunther Kia.

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