Gunther Mazda

This is my second purchase with Gunther Mazda, a cx5 2021 and a trade in to a 2022 cx9. In both occasions Nik Cani and Ossie Ferrufino the sales manager went out of their way to accommodate my particular sit and a trade in to a 2022 cx9. In both occasions Nik Cani and Ossie Ferrufino the sales manager went out of their way to accommodate my particular situation. I am very grateful for their efforts and courtesy, even though it was way past closing hours. Also worth mentioning is Mike Yonak the service manager, a super friendly and knowledgeable individual who was extremely helpful, especially with the first vehicle (cx5) that I owned. More

1.- After calling 5 times and leaving messages to each one of the individuals in charge and also leaving a message through the Service Assistant I finally was able to communicate with someone. 2.- Prices one of the individuals in charge and also leaving a message through the Service Assistant I finally was able to communicate with someone. 2.- Prices are not clearly stated or communication is not addressed properly, actually I consider it mediocre or it is part of a business strategy. On this issue I highly recommend customers to get a brocken "statement" of what it is going to be performed before agreeing to a work. More

Bizarre dealership experience. Kept asking for pricing and kept being completely ignored. Kept getting these generic emails for over a week, asking me if I was still interested, ne Kept asking for pricing and kept being completely ignored. Kept getting these generic emails for over a week, asking me if I was still interested, never a normal human response until I got a reply from Arlette Wiggins a minute after I told her to f herself. Tired of those emails... That's the only time she thought to reply after so many days. It tells you everything you need to know, they just ignore your email communications. Really terrible customer service.. More

I considered buying out my lease. However, they are charging nearly $2000 in dealer fees and also charging for the safety inspection. I am pretty sure these dealer fees are illegal. W However, they are charging nearly $2000 in dealer fees and also charging for the safety inspection. I am pretty sure these dealer fees are illegal. When asked about removing the dealer fees, the salesman said “it is an anti-discrimination law and they have to charge everyone the same fees.” I will not pay unnecessary fees outside what was agreed upon in my initial lease agreement. I am disgusted by their business practices. Please avoid this dealership. More

Extremely happy with our purchase. Peter went above and beyond to get us the best car and best deal to fit our budget and needs. Will highly recommend him and the dealer. Peter went above and beyond to get us the best car and best deal to fit our budget and needs. Will highly recommend him and the dealer. More

We bought our new Mazda CX-5 and first time owning a Mazda, so far loving it . Wanted to share with everyone that we had such a great experience dealing with Peter Rogers , sales specialist and Bobby Fa Mazda, so far loving it . Wanted to share with everyone that we had such a great experience dealing with Peter Rogers , sales specialist and Bobby Fanucci, online sales manager. Got our trade and drove home the 2022 CX-5. Highly recommended for anyone looking for a new or used Mazda at Gunther Mazda. More

I just wanted to say thank you to Peter and the team for helping me!!!! They went above and beyond to help me own my car that I love so much because I wanted to keep it!!! Thank you Gunter Mazda!!! I highly helping me!!!! They went above and beyond to help me own my car that I love so much because I wanted to keep it!!! Thank you Gunter Mazda!!! I highly recommend Mazda!!!! More

Finance manager don't really care take it or leave it I was in the dealership three times already ready to purchase try to negotiate $100 less from the deal that's what the manager said take it or leav I was in the dealership three times already ready to purchase try to negotiate $100 less from the deal that's what the manager said take it or leave it don't want talk any more and shritting the contract in front of me so we left I understand that is a shortage of cars You don't have to do that More

I have leased/bought 3 cars from Gunther Mazda. Always used the same Salesman(Jim Collins). When Gunther called me to let me know that my lease was coming to an end in a few months(which I already knew) a used the same Salesman(Jim Collins). When Gunther called me to let me know that my lease was coming to an end in a few months(which I already knew) and asked if I wanted to come in to look for a new car. I made them aware that I was going to purchase my car with the lease buyout option. I called them a few days later to let them know that I was coming with a check and was ready to sign and buy. I asked them to please have the paperwork ready as I will be there in a few hours. I was told, "Absolutely, no problem!" I showed up a few hours later to find out that I needed to wait an hour just to speak with anybody that could help me. When I was finally talking to Jim, no paperwork or anything was ready. He told me that he had to get my buyout "number" for me. I showed him my contract, which very obviously states the lease buyout price. He came back 20 minutes later with a "Number". This number had an additional $2,000 added to what the lease buyout was supposed to be. Nowhere in the contract does it state anything about these fees. He admits to me, that these are dealer fees, which he stated were NON-NEGIOABLE. I let him know that I already paid dealer fees on this car when I first leased it. I walked out on them. Called Chase(my finance company), and they gave me the correct buyout number. I ended up selling my car to CARVANA, and they handled the lease buyout directly with Chase and everything, with the correct price. Gunther is mad that people are able to make some money off of their cars, so they want to gouge people now. DO NOT FALL FOR THEIR TRICKS AND SCAMS PEOPLE. I will never deal with any Gunther dealership again. More

I switched to Mazda after leasing BMW’s and Audi and never looked back! I was referred to Jodi Weisfeld at Gunther Mazda Ft. Lauderdale, even though I have a Mazda dealer 5 minutes away I chose to go wi never looked back! I was referred to Jodi Weisfeld at Gunther Mazda Ft. Lauderdale, even though I have a Mazda dealer 5 minutes away I chose to go with Gunther that was 45 minutes from my house because of Jodi being so awesome. I leased my first Mazda two and a half years ago, all with texting and Jodi had the car delivered to my home, on my birthday with a large red bow on top. This past Tuesday I went in for my regular maintenance check and thought I would introduce myself to Jodi since we had never met in person. Jodi offered me such a FANTASTIC deal on a new Mazda that it would have been dumb not to accept. The car is decked out with all the high end features I didn’t even have in my Audi. I drove away that day with a new car! I love how the entire Gunther Mazda team is so friendly and I felt no pressure whatsoever from Jodi. The only difficult decision was which color to choose. Very happy customer! More