I wanted to see a new GTI, so I test drove an S model with John LaTorre in Sales. Two weeks later, I asked to drive an SE, and John arranged it the next day, with the exact car (color, options, etc.) that I was interested in. Later, I had questions about the car and about possible financing. All were addressed quickly by phone and/or text. The entire process was transparent and, most importantly, responsive. I purchased with confidence.