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Gunther Volkswagen of Fort Lauderdale

Davie, FL

4.7
1,111 Reviews

1660 S State Road 7

Davie, FL

33317

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Showing 1,111 reviews

April 17, 2019

My jetta purchase The whole process was nice the team was patient and professional. They were very nice , I will definitely come back . Karina was simply AMAZING. Thank More

by YUDELKYS09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janos Turoczi, Karina Viloria
Apr 17, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

YUDELKYS09, thank you for relaying how Karina made your whole car buying process simply amazing for you. We look forward to seeing you back in soon!

April 17, 2019

Have been a client from Gunther for 20 years Jimmy always takes excellent care of my business and family. He is someone we trust. Thank you, Jimmy Homero Levy de Barros HLB Specialties llc More

by HOMERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Gonzalez
Apr 18, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Homero, we are grateful to have earned your trust through the excellent care Jimmy has provided to you and your family.

April 17, 2019

Excellent Honestly the best VW dealership in Florida Only comment , suggestion I would recommend, is cleaning not only the outside of the car, but inside as More

by CATHYNEUMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Perez, Clifton Clarke, Jose Saldana, Jimmy Gonzalez, Robert Milton, Alessandro Motta, Aleks Osovskiy
Apr 18, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Cathy, we appreciate your recommendation for our car wash processes and thank you for declaring Gunther Volkswagen as the best in the area!

April 16, 2019

Great great service, friendly, helpful, timely, specifically Alex who answered all my questions. I'll be back again,as I have been doing business with Gunth More

by TSNOW2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleks Osovskiy
Apr 17, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

TSNOW2, we appreciate you for shouting our Aleks who was able to make servicing your vehicle truly remarkable. We are excited to hear that we have earned your business and we look forward to being there for all your Volkswagen needs.

April 16, 2019

Did not keep quoted price I have owned 8 vws some I bought there at Gunther some at Warren Henry couple used I don't think I will ever buy another up until last month I was y More

by GSHOMERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Saldana
Apr 17, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

GSHOMERS, thank you for your business and for supporting the Gunther name over the course of your Volkswagen ownership. After taking the time to look into your recent service experience, we'd like to explain our side of the story so that you can get a better understanding of our processes. Your vehicle arrived at our dealership from an outside facility (German Car Depot) that was incapable of diagnosing or repairing the issue. After diagnosing your car- a replacement key was required which must be obtained from VW. Please understand that VW needs to physically cut the key and pre-program it before sending it to our dealer. This process takes three to four days (sometimes 7) to receive. During this time, your service advisor kept in constant contact with you to ensure you understood the timeline of your services. Unfortunately, you did not allow us the time to complete your recall nor perform a proper inspection once your vehicle was operable. Bottom line, if you had allowed us, we would have completed your recalls and performed a proper inspection as warranted. Moving forward, we wish you the best of luck in the pursuit to service your vehicle accordingly. If you should need any additional information or help, feel free to reach out to Gunther at any time.

April 16, 2019

Run from the others! I have gone to two other VW dealerships and was sorely dissapointed. No comparrison. Aleks is a great service rep that I have been dealing with. More

by VOLTAPETTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rapp, Donald Kurtzer, Vlad Karasik, Jose Bon, Joseph Healey, Aleks Osovskiy
Apr 17, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

VOLTAPETTI, you know that for an unbeatable service experience, the only place to go is Gunther! Thank you for allowing Aleks and our team be of service to your needs

April 16, 2019

Erases TOTALLY misconception you have with car salespersons Very professional, Not high pressure Sales person. Knowledgable, courteous and truthful Karina erases any misconception you might have about car sale More

by Judy and Julio
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karina Viloria
Apr 18, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Julio & Judy, it is great to know that Karina erased all your misconceptions of the car buying industry by providing you with a highly professional and genuine experience. Thank you for another purchase with Karina and the Gunther team.

April 16, 2019

Generally good service Service took longer than expected but we were advised about other problems that may need to be addressed. The parking at this location needs some work More

by kombat1101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Milton
Apr 18, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Kombat1101, although your visit was longer than expected, our team was able to recognize and address some additional issues your vehicle was experiencing. Thank you for providing us with your candid comments and choosing Gunther for your service needs.

April 16, 2019

10,000 mile service, and recall. This was a very easy experience. The service writer was always addressing my needs. He called me to keep me in the loop, and I always was aware of the More

by CAROLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleks Osovskiy
Apr 18, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Carol, We love hearing how you were taken care of and consistently kept in the loop during your experience at Gunther. Thank you for taking the time to leave us such a nice review.

April 15, 2019

Friendly and professional I am very pleased with my overall experience at Gunther VW. They have a great selection and incentives. Also, returning my lease was easy and fast. No More

by Happy Ana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Abaunza
Apr 16, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Ana, we are pleased to know that you were able to take advantage of the great incentives that we are currently offering. During your leasing processes, Ricardo was properly prepared and carried out your experience with perfection. Thank you for being one of our happy and loyal Gunther customers.

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