Back

Gunther Volkswagen of Fort Lauderdale

Davie, FL

4.7
1,111 Reviews

1660 S State Road 7

Davie, FL

33317

Directions

By Type

Showing 1,111 reviews

January 10, 2019

Super good Super nice , helpful, they help you get what you are looking for , great customer services very friendly, also very good to communication with all the More

by mjhernandez3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Perez
Jan 11, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

mjhernandez3, we are pleased that you mentioned how helpful we have been in finding everything you had been looking for and needed in your next Volkswagen. Thank you for leaving us such a super review and rating our customer service 5-stars.

January 09, 2019

A wonderful team Excellent attentions and Tomas is a professional guy, todos muy atentos y preocupados por darme el mejor de los servicios. cuando tenga la oportunidad More

by MARIOTD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Perez
Jan 09, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

MARIOTD, gracias por compartir cómo Thomas le brindó una experiencia de ventas atenta durante la compra de su Volkswagen. Esperamos poder ayudarlo en el futuro para todas las necesidades de su automóvil.

January 09, 2019

Very Please On my third visit to James, he his best to get me what I was looking for as far as model of vehicle, color and payment. More

by NJOSEPH921@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jobes
Jan 10, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

NJOSEPH921@msn.com, third times a charm with the expereince Gunther continues to deliver you. Thank you for sharing how James never fails to get you exactly what you are looking for in that next model, color, and price of your new Volkswagen.

January 08, 2019

Amazing customer service! Matthew was amazing we walked in while getting our vehicle serviced next door with no expectations and left with a brand new vehicle. Not pushy and la More

by JENNIFER.ARIANA.GONZALEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Davenport, Janos Turoczi
Jan 08, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Jennifer, you had arrived for a service visit and left feeling confident and amazing with your new Volkswagen purchase. We are pleased to hear how Matthew handled your transaction in an informative and non-pushy manner. Thank you for making your recommendation to our dealer and leaving us your 5-star review.

January 07, 2019

Professionalism at its best. Very thorough inspection of the vehicle. All required repairs are supported by factual evidence like photos of damaged parts. Mechanics are nice and More

by Slavz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 07, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Slavz, our thorough procedures and attention to detail has earned your satisfaction and recommendation to our dealership. We thank you for sharing your feedback and leaving the Gunther service team you review.

January 07, 2019

Aleks is amazing!!! Aleks is always very efficientn in the way he handles all of his customers. He's very personable and straightforward. We have been customers of Volksw More

by maryvezendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleks Osovskiy
Jan 07, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Mary, we thank you for your business and for choosing Gunther as your go-to dealership for purchasing and servicing your Volkswagen. Aleks has been consistently amazing in each of your visits, proving his commitment to earn your satisfaction and provide quality service. Thank you for your praise and 5-star review.

January 07, 2019

Amazing way of handling customer Entire call purchase process was completed in less than 30 mins .. the deal that was discussed was realistic and that helped me as a purchase and them More

by SDNMAILS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Kurtzer
Jan 08, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

SDNMAILS, after discussing what you were looking for, we were able to come to an agreement that was mutually beneficial. It is great to know you were handled with care during your purchasing process at Gunther Volkswagen Fort Lauderdale.

January 07, 2019

I was please. I am very please with my sales person Donald and the young lady who works at the front desk during the evening hours. thank you More

by CONNIE71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Kurtzer
Jan 08, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

CONNIE71, thank you for expressing your satisfaction with the services Donald and our receptionist was able to provide you.

January 06, 2019

Nearly 4 hr wait for service and unprofessional staff I came in for an 8:30am appointment for a 10k service, I was asked if I would like them to perform an open recall on the vehicle which I accepted. I w More

by SCOTTYLKING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny: service advisor #5451
Jan 07, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Scotty, our overall goal is to get our customers in-and-out without sacrificing the proper care and quality-service our VW techs are known to provide. Most service work we receive can typically be completed under 2 hours. We acknowledge that there had been some miscommunication regarding the amount of time your service would take, as there was a recall item that needed to be additionally addressed. Please know that appropriate measures will be taken within respect to your feedback. Per your requests, we can make appropriate arrangements to provide you with different service advisor for your future visits. Please contact our Service Manager Joesph directly if you make the decision to do so.

January 05, 2019

Excellent Service- Highly Recommend! My husband and I couldn't be happier with Ricardo's customer service. He made the process of returning my previous Hyundai lease and getting a brand n More

by 22804HOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Abaunza
Jan 07, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

22804HOME, with his guidance, Ricardo was able to help return your previous lease and get you into the new 2019 Jetta with great ease. We love to hear how happy you are with your entire purchase and the no-nonsense processes we are known for. Thank you in advance for making a recommendation to your friends and loved ones for the excellent car buying expereince Ricardo supplied to you and your husband.

Mar 29, 2019 -

22804HOME responded

We're still very happy with our Jetta however, this was our first time trading in a lease and we were mislead to think that when Gunther VW offered the service take our Hyundai and return it that they would also cover the remaining balance due on the lease "aka: trade-in value". This was a learning lesson for us but I wish it would have been clearly explained during the new lease purchase. We could have avoided paying $1,880 up-front and instead could have spread that balance throughout the life of the new lease for manageable payments. Note to customers: make sure you do your homework when trading in leases.

...
50
...