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Gunther Volkswagen of Fort Lauderdale

Davie, FL

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1,112 Reviews

1660 S State Road 7

Davie, FL

33317

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Showing 1,112 reviews

January 05, 2019

Excellent Service- Highly Recommend! My husband and I couldn't be happier with Ricardo's customer service. He made the process of returning my previous Hyundai lease and getting a brand n More

by 22804HOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Abaunza
Jan 07, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

22804HOME, with his guidance, Ricardo was able to help return your previous lease and get you into the new 2019 Jetta with great ease. We love to hear how happy you are with your entire purchase and the no-nonsense processes we are known for. Thank you in advance for making a recommendation to your friends and loved ones for the excellent car buying expereince Ricardo supplied to you and your husband.

Mar 29, 2019 -

22804HOME responded

We're still very happy with our Jetta however, this was our first time trading in a lease and we were mislead to think that when Gunther VW offered the service take our Hyundai and return it that they would also cover the remaining balance due on the lease "aka: trade-in value". This was a learning lesson for us but I wish it would have been clearly explained during the new lease purchase. We could have avoided paying $1,880 up-front and instead could have spread that balance throughout the life of the new lease for manageable payments. Note to customers: make sure you do your homework when trading in leases.

January 05, 2019

1st Time Lease Arnaud was very helpful and worked with me to secure a good deal. I arrived late and he didn't rush to leave. When we secured the deal and prepared More

by PROFESSORPEREZAYBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnaud Bellefroid, Tomas Perez, Tomas Perez, Arnaud Bellefroid
Jan 07, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

PROFESSORPEREZAYBAR, we appreciate you for writing to us and expressing how efficient Arnaud and Tomas handled your visit. It is great to hear how our team worked together to produce the 5-star leasing expereince that you deserve.

January 04, 2019

Service experience Waiting was too long, even with an appointment. Car was very wet when delivered, they did not even dry the vehicle, no paper mats.was provided. Ho More

by pdalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Clarke
Jan 04, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Pdalley, we always appreciate the feedback we receive from our customer's and the experiences provided to them. Thank you for your patience during your wait-time as well as for taking a moment to share your views on your recent visit at Gunther.

January 04, 2019

New Car Purchase I am satisfied with the sales support received from James and Janos. They both are quite knowledgeable and very honest. James was very patient in expl More

by JAGANVEMURI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janos Turoczi, James Jobes
Jan 04, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

JAGANVEMURI, James and Janos provided their attention and support in helping you to make a successful decision in your Volkswagen purchase. You were able to learn about all the features available as well as compare the models that best cater to your needs. We couldnt think of a better way to purchase a car than the one you experienced at Gunther.

January 03, 2019

A Bad experience in another repair center.............. VW staff are very knowledgeable of their products. A serious correction was made to my daughter's vehicle after a shoe maker mechanic (from another ne More

by 18wheelerbob0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Clarke
Jan 04, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Bob, thank you for bringing your daughter's VW to our dealership so that we could rectify and repair the work that needed to be done. Moving forward, Gunther can your go-to service center for any maintenance or repair work needed. Our certified VW technician knows what's best for your vehicle and only use genuine OEM parts for all repair work. You can now rest easy that your daughter's vehicle is in good hands when you visit Gunther Volkswagen Fort Lauderdale.

January 03, 2019

My Beauty made ever more Perfect!!! Auto Accidents are extremely painful but hit and runs are even worse. Gunther Fixed my car so perfectly that it looks brand new, functions as new and More

by PECROWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Healey, Robert Milton, Alessandro Motta
Jan 04, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Pecrowell, thank you for allowing us the opportunity to repair your vehicle and make it look and function just as good as new. We appreciate your 5-star review and praise for our ability to produce a perfect service expereince to you.

January 02, 2019

Excellent Service This is my second car with Gunther and although I live in Miami I will only deal with Gunther. The 10 thousand mile service was done within an hour an More

by OCTAVIO5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aleks Osovskiy
Jan 02, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

OCTAVIO5, we are proud to have earned your loyalty through the excellent service and experiences we continue to provide to you. Thank you for making the drive from Miami to service your vehicle with Aleks and the Gunther VW team.

January 02, 2019

Purchase and Service Purchasing the Car was a pleasure, very easy no back and forth basically i drove Home my new Car in an hour and a half, thanks Steve. Service great t More

by KLAUS.MUELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janos Turoczi, Clifton Clarke, Vlad Karasik, Aleks Osovskiy
Jan 04, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Klaus, we appreciate your feedback on your recent service experience with Aleks as well as praising our ability to achieve a successful purchasing process with you. We are lucky to have had the opportunity to provide you with the 5-star customer service you deserve this time around. Please know that our service advisor Clifton is extremely detail oriented and maintains a professional demeanor with all his customers. Nonetheless, we are overjoyed that you were able to find a service advisor that you would prefer and view as absolutely amazing. Once again, thank you for sharing your feedback and for continuing to choose Gunther Volkswagen Fort Lauderdale.

December 31, 2018

Quick and Customer Friendly The service rep honored the coupon I submitted and had my oil change and wheel alignment with car wash complete in an hour and half. More

by arost33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Milton
Jan 02, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

Arost33, we are so glad to know you were able to take advantage of the service coupons we offer to help our customers save. You visit was not only affordable but as well as quick and friendly. Thank you for servicing with Gunther Volkswagen Fort Lauderdale.

December 31, 2018

Customer Service I have been a client to Gunther for over 8 years and have purchased over 7 cars in that spam they are consistent in all there process and procedures. More

by MROVIRA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Abaunza
Jan 02, 2019 -

Gunther Volkswagen of Fort Lauderdale responded

MROVIRA36, wow! It is tremendous for us to learn that this was your 7th purchase with us to date! Thank you for confirming just how consistent our processes have been and how excellent our customer service remains. We look forward to being able to serve you and your car-buying needs for many more cars to come!

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