
Gunther Volkswagen of Fort Lauderdale
Davie, FL
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Good job A nice person to work with very helpful very useful material and what he gave me about what's wrong with my car I always go to Jose he's a very nice y A nice person to work with very helpful very useful material and what he gave me about what's wrong with my car I always go to Jose he's a very nice young man thank you so much More
Factory Recall Service I am always greeted by a friendly staff in the service lane who directs me to a Service Adviser. The Service Adviser discussed time needed, and when m I am always greeted by a friendly staff in the service lane who directs me to a Service Adviser. The Service Adviser discussed time needed, and when my time frame was limited, the supervisor in the service area assisted in making my timeline. Thank you. More
Positive experience I am with this location for a year. Service guys definitely do great job. Separate gratitude to Clifton Clarke - very professional, polite, provides w I am with this location for a year. Service guys definitely do great job. Separate gratitude to Clifton Clarke - very professional, polite, provides with options and best suggestions, just a pleasure to deal with. Also thanks to a shuttle guy Jacques - punctual and helpful. Last time I had to wait over an hour while they changed a headlight bulb. I wished this small jobs could be done faster. More
Excellent Very happy with my service. A+ complementary massage chair. All went as planned, early appointment and done ? back to work on time. Thank you everyone Very happy with my service. A+ complementary massage chair. All went as planned, early appointment and done ? back to work on time. Thank you everyone More
Simple Service for a Simple Problem So I had my check engine light come on. I have had the car for three months, so I was a bit worried at first. I called my sales rep, Joe, and then bro So I had my check engine light come on. I have had the car for three months, so I was a bit worried at first. I called my sales rep, Joe, and then brought it in later that day. It took an hour and they were able to clear the error easily and update my software. It seemed that was it, and I was on my way. Alessandro treated me very well and helped me get my issue identified and resolved, to the point. More
Great costumer service I was helped by Alex who was very professional and polite. He was very attentive. Overall I’m very satisfied with his costumer service and the service I was helped by Alex who was very professional and polite. He was very attentive. Overall I’m very satisfied with his costumer service and the service provided to my Passat. More
Jimmy Gonzales Jimmy is the best, reason I've purchased or leased 7 cars from you. I've always been treated honestly and fairly by him. Can't say the same for the sa Jimmy is the best, reason I've purchased or leased 7 cars from you. I've always been treated honestly and fairly by him. Can't say the same for the sales staff. More
Fantastic customer service, with a very smooth experience! This is the second Jetta I have leased from Gunther VW Ft. Lauderdale. Both transactions went very smooth and hassle free. I highly recommend this dea This is the second Jetta I have leased from Gunther VW Ft. Lauderdale. Both transactions went very smooth and hassle free. I highly recommend this dealership. Customer service is outstanding from driving off in the car to coming back for service. Arnaud was a pleasure to work with..... I love my new Jetta, again! More
Great, and efficient. Fast friendly service, finished on time that was promised. This is my second Passat and Jimmy Gonzalez has always been amazing to deal with. I would h Fast friendly service, finished on time that was promised. This is my second Passat and Jimmy Gonzalez has always been amazing to deal with. I would highly recommend Gunther an Jimmy to anyone . More
Very disappointed First person I spoke to could have told me where the battery was located. I thought it was in the trunk and told him that. Especially when I told him First person I spoke to could have told me where the battery was located. I thought it was in the trunk and told him that. Especially when I told him I was having the car towed in. I asked that the headlight be replaced. It was not. The maintenance alert was not reset. I was unable to use any coupons. When I went to pick my car up it took them an hour and a half to find because they were looking for the wrong car. I’was already on my way home when I realized that my headlight was still out and later to see that the maintenance had not been reset. It still says service engine soon. I really wasn’t pleased. More