Gupton Motors
Springfield, TN
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Really great sales team, terrible service department. We have had issues with our Jeep since the very beginning and we purchased brand new. Our case manager caught Daryl (service advisor) in a lie and was have had issues with our Jeep since the very beginning and we purchased brand new. Our case manager caught Daryl (service advisor) in a lie and was appalled at how rude he was. I would never recommend them based on the Service Department alone. Our Jeep is still not fixed. More
Awesome dealership and awesome salesman Walter Lee Gupton and Walter went above and beyond my expectations in purchasing a new car. I gave them the three things I was looking for in a vehicle. He did r Gupton and Walter went above and beyond my expectations in purchasing a new car. I gave them the three things I was looking for in a vehicle. He did research in their inventory and when they didn’t have it, he offered to order it for me. I declined that offer. Walter didn’t give up, he searched until he found the vehicle. I had the easiest experience with the financing and overall purchase. More
Best dealership in middle Tennessee!! If you're looking for a new ride in the middle Tennessee area go to Gupton! They provided me with excellent customer service. Madison Kahn was especia If you're looking for a new ride in the middle Tennessee area go to Gupton! They provided me with excellent customer service. Madison Kahn was especially helpful! More
Best dealer with great customer service! Found this dealer online. Sent a request about a truck I like and they got right back with me. Mr Walter Lee was very nice and professional. He was ab Found this dealer online. Sent a request about a truck I like and they got right back with me. Mr Walter Lee was very nice and professional. He was able to answer all my questions and help me purchase the truck I was looking for. Along with Walter all the other customer service people working there were very nice. I would highly recommend to anyone to go see them. More
Run around town Got the truck I wanted at my price. Took some work on both sides, but we got it done. Worth the drive from Nashville. Really happy with my Ram. Got the truck I wanted at my price. Took some work on both sides, but we got it done. Worth the drive from Nashville. Really happy with my Ram. More
Best Dealer In Middle Tennessee Walter at Gupton Motors in Springfield TN got us the best deal we could have imagined. We are very pleased with our purchase of a 2017 Dodge Ram 1500. Walter at Gupton Motors in Springfield TN got us the best deal we could have imagined. We are very pleased with our purchase of a 2017 Dodge Ram 1500. Everyone we dealt with at the dealer was amazing, from Sales to Financing, to getting the truck cleaned up before we left. More
Long distance purchase I found just the Promaster I wanted - after searching all over the country. Kemmy added a few requested options and had the vehicle ready in just a f I found just the Promaster I wanted - after searching all over the country. Kemmy added a few requested options and had the vehicle ready in just a few days. When I flew in from Portland Oregon, they picked me up at the airport, and had the truck shiny, full of gas and ready to go! I was there less than 30 minutes, and the truck behaved flawlessly during the 2800 mile drive home. If I lived near there, Gupton would have a customer for life! Thanks again! More
Purchased New Truck My wife and I just purchased a new 2017 Ram 1500 Big Horn. The salesman went out of his way to locate the truck I wanted. The truck was in VA and wh My wife and I just purchased a new 2017 Ram 1500 Big Horn. The salesman went out of his way to locate the truck I wanted. The truck was in VA and when I said I would take the truck, the truck was at the dealership the next day. The salesman made sure that my wife and I were satisfied throughout the process - which is rare now a days. More
Horrible service dept. The service department is horrible. They do not care about taking care of the customer at all. All they know to say is when can you bring it back so w The service department is horrible. They do not care about taking care of the customer at all. All they know to say is when can you bring it back so we can get another diagnostic fee! Also the service manager Phil talked to my wife like she was an idiot! Needless to say they were not capable of fixing the issue with our Challenger so we are having to take it to a competent dealership to get it fixed right. Save yourself the headache and look elsewhere for your service work. More
Straight forward, helpful, and no hassle! We were in a hurry to purchase a vehicle that met our needs and our budget. We found one online, went in to see it, and drove off the same day with it We were in a hurry to purchase a vehicle that met our needs and our budget. We found one online, went in to see it, and drove off the same day with it. Mr. Kemmy Shores was very helpful with making sure we looked at all our options in order to be satisfied with the model we purchased. Not only did they honor the purchase price we saw online, Mr. Shores found an additional rebate for us. I should also mention that because of our vehicle situation, Mr. Shores provides me (and my grandson, car seat and all) with transportation to the dealership to get that good looking Jeep! 1400 miles in 1 week and I can tell you that it drives and rides great. We were saved the cost of a rental thanks to the folks at Gupton Motors. More