Back

Gurley Leep Ford Lincoln

South Bend, IN

not yet
rated
118 Reviews

320 East Ireland Road

South Bend, IN

46614

Directions

By Type

Showing 118 reviews

December 23, 2019

Sold me an F-150 with significant suspension issues (Red rating by them). 8 months later I come in for a heater core replacement and they want to repair my suspension on my dime. Really? You were too cheap More

by Not a rich man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Peacock, Mike Campbell
Jan 16, 2020 -

Gurley Leep Ford Lincoln responded

We're sorry that you didn't have a great experience. We take customer reviews very seriously and we will be looking into this. Thank you for giving us your feedback. It is more helpful than you know!

June 26, 2019

Service department Sucks Had my truck in for warranty work and they broke 3 things that were ok. They tried to repaint part of a door and it looked terrible. the general manag More

by F150man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony, General Manager
Jun 27, 2019 -

Gurley Leep Ford Lincoln responded

We would like to apologize about your experience, we clearly dropped the ball. We want to look into and rectify the matter. Please provide us your name and best contact information as well as the name of your service advisor via contact@gurleyleep,com

February 28, 2019

Bad experience from the start. Tried to buy a car using True Cars and the Ford website. Got bounced around between several people before a pushy salesperson started the typical sal More

by hawgeye
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Anna Lapham
Mar 01, 2019 -

Gurley Leep Ford Lincoln responded

We are terribly sorry you had a bad experience and would like to get more information so we may rectify the matter and prevent this visit from happening to others. Can you please list whom you worked with and what went wrong with you best contact information. Thank you

November 28, 2018

Awesome service by Deangelo. Deangelo is an awesome salesman. Got our 1st lease through him 3 years ago and last week got another one. Great personality, very knowledgeable and More

by Nomebig2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deangelo
September 07, 2018

Great Service The dealership was able to find a truck with all of the features that I wanted. Now, I've just had the first service and it was free! Great service! More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin Womack
September 05, 2018

thank you Thank you Nick and the Service Department for the timely phone calls letting me know each step! Wonderful job! He was very friendly and informative!! More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick (I believe) was very friendly
September 05, 2018

Quick and easy experience Fast turnaround for an oil change and steering wheel recall. Very comfortable wait in the waiting area. Treated with kindness and respect by dealers More

by bman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Steineke
September 01, 2018

N. Culp did an awesome job with a difficult customer. Purchased, "THE TRUCK" I wanted and have been looking because of the perfect salesperson for me. Thanks Nick Culp Gurley Leep Ford work with me all More

by Gish1839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Culp. 5 Star
September 01, 2018

Service at Gurley Leep Ford We have used your service since we bought the car and we have been pleased with we have gotten. This last service some of the front suspension was rep More

by Karl & Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin, Mick, and Kevin
August 31, 2018

oil change annual came in for oil change. a couple other repairs were recommended which is pretty much the standard every time I come in.....don't know if they are al More

by cargirl, lorrie2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan steinke