Gurley Leep Motorwerks
Mishawaka, IN
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No service after the sale This company will do anything to sell you a car, but after the sale they act as if they don't know who you are. I have owned my $72,000 Mercedes for a This company will do anything to sell you a car, but after the sale they act as if they don't know who you are. I have owned my $72,000 Mercedes for a year, and am treated so poorly when I go in for service, I am virtually ignored. Fred, the Service guy has zero people skills, and alienates every customer. He must not realize that because of his attitude, most of us will never buy another car from Gurley-Leep. We were going to buy our daughter a Subaru Outback this month, but decided not to, SOLELY because of this man! The only person who tries to work with customers is a lady named Julie. She is excellent! But Fred needs to go!!!! More
Purchased a new Touareg. First problem is our brake have squeaked since day one. We have taken it back several times and the service manager just states this is just a VW product. Second our hatch quit wo squeaked since day one. We have taken it back several times and the service manager just states this is just a VW product. Second our hatch quit working. Service manager (Matt) said it is a software and not covered under warranty. How does a part quit and it be a software update. Worst service to help. I am selling these vehicle and will never buy again from this dealer. Tired of paying for something nice and getting terrible service. More
I went to this Audi Mercedes dealership to learn about buying a Audi or Mercedes against a BMW. The experience was a complete disaster from the beginning. Nobody greeted us not even Hi, a man at the desk buying a Audi or Mercedes against a BMW. The experience was a complete disaster from the beginning. Nobody greeted us not even Hi, a man at the desk started to bury his face deep into whatever he was reading. When we started to walk away someone came outside and started to talk the business, gave the model prices and showed us the vehicles that we were interested in. We drove a couple of cars but I felt reluctance in letting us drive. Nevertheless when it came to buying the salesman called his boss who was extremely rude -he asks me can't I see the written price on the paper so that I stop asking for any further price reduction. Besides he mentioned, that there is no profitability in leasing the cars. I walked on his face to tell him that indeed this dealership is unprofitable since it has people who are full of themselves and care least about the customers. I will not recommend this dealership to even my worst enemy. More
Scott Miller and his so-called managers are nothing short of complete liars! They gave me and my wife a bogus Auto Check and tried pulling the ole bait and switch on us. I was warned not buy anything from Gu of complete liars! They gave me and my wife a bogus Auto Check and tried pulling the ole bait and switch on us. I was warned not buy anything from Gurley-Leep but I went there anyway ! We ended up in Valparaiso. That was a great experience ! Come to find out the Gurley's own that store and have nothing to do with Gurley - Leep of northern Indiana. We could tell!! My advice is to stay away from Mishawaka and head south!!! More
I went to ask for information and price on a Audi All Road, and not only had to wait more than 20 minutes unitl someone was able to come and talk to me and the salesman started trying to rub on my face w Road, and not only had to wait more than 20 minutes unitl someone was able to come and talk to me and the salesman started trying to rub on my face why I should pay more for the car I was getting and etc... That's why I drove to hours to buy my 2013 Audi Allroad in Schaumburg Chicago! More