Gurley Leep Nissan
Mishawaka, IN
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Service Everyone was great. Service was done to our satisfaction. The service person that helped us is very friendly and personable. We will always get a Niss Everyone was great. Service was done to our satisfaction. The service person that helped us is very friendly and personable. We will always get a Nissan and use Gurley Leep More
Decided to upgrade Came into the service department with a tire issue, where Lynne was able to work me in without an appointment because of the issue, and found out I ha Came into the service department with a tire issue, where Lynne was able to work me in without an appointment because of the issue, and found out I had a couple of other issues that needed to be addressed. I had been considering upgrading and had been looking at different SUV's for a couple of months and decided to see what they had. I went online to check inventory, filled out a form and got a call from someone who hooked me up with Joel. He answered all my questions and was able to get me into a new vehicle that day, even with all the craziness of how my day was going. I have always had excellent service from everyone there at Gurley Leep. Thank you. More
Loving my Rogue I enjoyed buying my car here: the employees bent over backward to help me find a bank to finance the loan and my first oil change was free, quick, and I enjoyed buying my car here: the employees bent over backward to help me find a bank to finance the loan and my first oil change was free, quick, and perfectly done! More
Great service As always Lynne Sterling did her job with professionalism and was pleasant to work with. James the master mechanic performed his duties in the same ma As always Lynne Sterling did her job with professionalism and was pleasant to work with. James the master mechanic performed his duties in the same manner. My Nissan Cube is being cared for each and every time I bring her in for her service and preventive maintenance work. More
Very knowledgeable Everything was explained in detail and that is good havent had any promblems with any of the new items in the car its avery nice car.Sally 2/18/20 Everything was explained in detail and that is good havent had any promblems with any of the new items in the car its avery nice car.Sally 2/18/20 More
Simple request not met. Ran credit without permission I had a few simple requests when i went to buy my Rogue. These were not met. I got the car i wanted but left feeling like my requests were not importa I had a few simple requests when i went to buy my Rogue. These were not met. I got the car i wanted but left feeling like my requests were not important enough for them. They ran my credit without permission after i was told that my credit was just needed as a back-up for the primary purchaser. Overall not a great experience. Will not recommend. More
Best experience ever This dealership is about one and half hours from me and it was worth the trip! I worked with Sales Manager Brian and from the beginning he was honest This dealership is about one and half hours from me and it was worth the trip! I worked with Sales Manager Brian and from the beginning he was honest and was able to locate the vehicle I wanted for the best price out there not only that he got me the most for my trade and the finance terms were unbelievable. I will work with them in the future as again I have never dealt with a dealership that is honest and displayed integrity as this one! More
Best dealership EVER!!!! Ricky Bobby is who you need to go see! He got me into a brand new 2017 Nissan Sentra, with all the bells and whistles, with NO money down, and a VERY Ricky Bobby is who you need to go see! He got me into a brand new 2017 Nissan Sentra, with all the bells and whistles, with NO money down, and a VERY reasonable monthly payment! Every other dealership and person that I talked to said they couldn't help me. Ricky got it done! My BRAND NEW, awesome car is parked in my driveway. Oh AND they bought us pizza, while we were waiting for all the paperwork to be ready to sign. What other dealership would treat a customer like that?? NO ONE, that's who. Best buying experience ever. Sincerely, Barbi Womack More
Poor customer experience I took my truck for vacuum leak test they told me it will cost $148 left my truck their for two days.. They did not do vacuum leak instead they scanne I took my truck for vacuum leak test they told me it will cost $148 left my truck their for two days.. They did not do vacuum leak instead they scanned for codes. the process which takes less than 5min & i was billed $148. i called another nissan dealership they charge $99. Hurley_Leep is a GREEDY DEALERSHIP!! More
beware of the maintenance BEWARE! I purchased new Pathfinder Platinum in March of 2014. Since my purchase I have paid for $4700 in "maintenance." I felt like I was bullied into BEWARE! I purchased new Pathfinder Platinum in March of 2014. Since my purchase I have paid for $4700 in "maintenance." I felt like I was bullied into getting this work done. When it first happened I called and complained to Nissan but nothing was done. My average spend each visit was $187. The final straw was when I went in a few weeks ago and asked for "just and oil change" and was called by Nate and told my serpentine belt needed to be replaced at $200. He told me it was cracked and made me feel like I would crash my car if I didn't do it. Of note, he has been the main person that has strong armed me into all these repairs. When I went to pick up my car the belt was not in stock and all the sudden it was not an urgent fix. I left that day on a mission to get out of that Nissan. I have since traded it in on a 2016 Toyota Highlander Limited Platinum. I was happy to pay for any negative equity just to get out of this car and the ridiculous maintenance fees. I caution anyone on buying a Nissan, but if you do, do not get your maintenance done here. I've reached out to the State Attorney General and am awaiting their response. More

