Gurnee Chrysler Jeep Dodge Ram

Buyers beware To start I looked at a vehicle on line talked to sales person and made a appointment to see vehicle next day. I had received 3 phone calls and 2 text To start I looked at a vehicle on line talked to sales person and made a appointment to see vehicle next day. I had received 3 phone calls and 2 text messages prior to driving one hour to see the vehicle to find it’s still in transit according to salesman. This was after sitting waiting for the salesman for 15 minutes. I still listen to what they had to offer me with my trade in. To say the least they offered me 1/3 less than kbb on trade in and the insetives I didn’t qualify for one (they told me that all the dealers are doing the insentives to get you in the door) so as I stated in intro buyers don’t waste your time driving to Gurnee Dodge..... More

Do not honor online prices Gurnee Chrysler Jeep...posted an amazing price for a new Jeep Cherokee We called ahead to make sure wasn’t too good to be true checked that we quali Gurnee Chrysler Jeep...posted an amazing price for a new Jeep Cherokee We called ahead to make sure wasn’t too good to be true checked that we qualified for all the rebates they claimed we would receive. When we got there the price was $4000 more then had been promised . They asked us for proof of our phone conversation and claimed they couldn’t be responsible for their phone representatives . Best advice get proof if you’re going to work with Gurnee. By the way we saw three other customer storm out for the same reason. More

Got what we wanted for what we wanted!! My Husband and I went in just to look and ended up leaving with our brand new 2018!! Our sales man Art was awesome and upfront about everything and as My Husband and I went in just to look and ended up leaving with our brand new 2018!! Our sales man Art was awesome and upfront about everything and as we were with him. I’d definitely go back again! And my family loves the car!! Thank you Art! More

People of their word At this dealership, they work as a team and they get the job done. I am especially thankful for Justin my sales agent. He is thorough diligent and a m At this dealership, they work as a team and they get the job done. I am especially thankful for Justin my sales agent. He is thorough diligent and a man of his word. If he promises you something he will see to it that he delivers on his promise as much as it is in his power to do so. Keep up the good work. More

Great Service I came into this place not really sure of what I wanted or how I was going to get it , but I walked away with a great deal and a great car! The servic I came into this place not really sure of what I wanted or how I was going to get it , but I walked away with a great deal and a great car! The service I received was amazing! It was professional but not pushy ! Thanks More

New purchase without any pressure to buy Felix was great thru the entire process. I would recommend using him as your sales person if u want to buy a car from gurnee dodge. Felix was great thru the entire process. I would recommend using him as your sales person if u want to buy a car from gurnee dodge. More

Very very very dishonest To make a long story short THEY STOLE FROM ME & AND I IF KNEW WHO THE OWNER IS I WOULD SEW HIM OR HER. THEIR FINANCE PER RICK IS A DISHONEST PERSON. To make a long story short THEY STOLE FROM ME & AND I IF KNEW WHO THE OWNER IS I WOULD SEW HIM OR HER. THEIR FINANCE PER RICK IS A DISHONEST PERSON. I HAVE NEVER BEEN TREATED SO DISRESPECTFUL IN MY 30 PLUS YEARS OF BUYING A VECHILE. I'M NOT THE TYPE OF PERSON WHO BAD MOUTHS ANYONE BUT THIS DEALERSHIP AND SOME OF THE PEOPLE IN KEY POSITIONS ARE VERY DISHONEST INDIVIDUALS - CALVIN ESTELLE More

interesting At first I thought it were going to be great, than the man promise things that didn't happen, I wanted my old car back but they refuse to help get it At first I thought it were going to be great, than the man promise things that didn't happen, I wanted my old car back but they refuse to help get it home, Then the service people were nice after I came up there. I needed a oil change I call them first but they were full and didn't know when, I took it down the street and had some p0roblem they did help out for I can arrived at work on time. That were a great thing they done. I just hope they would keep their promise to people. I did received a brand new car and I enjoy it. thank you. More

Amazing experience Justin is awesome Justin was awesome to work with this is my 3rd truck from him in the last 10 years would recommend anyone to go see him if there looking for a new veh Justin was awesome to work with this is my 3rd truck from him in the last 10 years would recommend anyone to go see him if there looking for a new vehicle such a pleasure doing business with Gurnee Dodge More

Easiest place to buy a vehicle! Very easy. Justin sold me a brand new Grand Cherokee. Process was very smooth and I was out within 2 hours. They gave me a fair trade in price on my D Very easy. Justin sold me a brand new Grand Cherokee. Process was very smooth and I was out within 2 hours. They gave me a fair trade in price on my Dodge Charger didn’t feel low balled at all. I will be coming back here for all my new vehicles! More