Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,188 reviews
July 14, 2022
Provides good service. Customer service is great. Pleasant atmosphere. Staffs are nice. This is my always place to go for car services. Customer service is great. Pleasant atmosphere. Staffs are nice. This is my always place to go for car services. More
by Jacky
Verified CustomerEmployees Worked With
Gregg Domenico
July 14, 2022
Owen was great quick and fast. Owen was honest and answered all my questions and had great time. Finance guy was great too. Owen was honest and answered all my questions and had great time. Finance guy was great too. More
by Jon1209
Employees Worked With
July 12, 2022
Service good . .is a little hard to get a good deal.. when u make an appointment for Service they make u wait little longer . Maybe they too busy. No big deal I s .is a little hard to get a good deal.. when u make an appointment for Service they make u wait little longer . Maybe they too busy. No big deal I still recommend this place .. More
by MORALESR_81
Employees Worked With
Forgot the name ..
July 12, 2022
The dealership team at gurnee is bad, my service was bad , the entire team top to bottom is bad. After we finish the deal no one would pick up the phone or return my phone calls for questions. ( , the entire team top to bottom is bad. After we finish the deal no one would pick up the phone or return my phone calls for questions. ( NOTHING BUT LIES) still waiting for answers. More
by GREG60827
Employees Worked With
Sandi Negrau, Richard Hosmer, nebi Denic
July 09, 2022
Did the job - I came in for a 50k checkup and they were courteous and timely. I have been asked to write a review numerous times since my appointment courteous and timely. I have been asked to write a review numerous times since my appointment More
by hnovots
Employees Worked With
Julio
July 09, 2022
The staff for the most part did well. They were respectful and tried to work with us. My least favorite staff member was the finance guy. He was rigid and had an air about him. Not the mo They were respectful and tried to work with us. My least favorite staff member was the finance guy. He was rigid and had an air about him. Not the most flexible. BUT everyone else was excellent. More
by KRSFUR72
Employees Worked With
Not sure
July 06, 2022
I got the car I wanted they new I didn’t have bank statements jus check stubs had the car for a weekend and had to bring it back terrible statements jus check stubs had the car for a weekend and had to bring it back terrible More
by HENRYDUNLAP1993
Employees Worked With
Other Employees :
Jason Whitley, Matt Walden, Gregg Domenico, Kris Tuchinskiy
