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Gurnee Volkswagen

Gurnee, IL

Overview
Employees
Reviews
Vehicles
3.4
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community. Gurnee Volkswagen, the Golden Rule of Customer Service At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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6301 W Grand Ave

Gurnee, IL

60031

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Showing 1,188 reviews

March 02, 2021

Anna was very helpful and worked hard to help me get the Lexus I was interested in. Also want to thank Neal in the finance department for working so hard to help me getting the car. Will definitely come bac More

by Jayj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal, Anna Miller
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February 28, 2021

Very attentive sales personnel. Expedited sales of car. All went smoothly. Nice service; sales took time to answer all my questions, Would highly recommend this dealership. More

by DDOGADALSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suha Oner, David Truong
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February 26, 2021

Kevin was great, he was super helpful and explained everything thoroughly. I would definitely go back and work with Kevin for future purchases, thank you! More

by Laura huaracha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie avramov, Jovonn Griffin, Kevin Ngorn
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February 24, 2021

Fast friendly service, thank-you. However the air bag recall that we brought our 2014 Beetle in for was unable to be serviced due to no parts More

by johnson.neal36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia
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February 22, 2021

From the time I called to make an appointment for a test drive,through the salesperson taking care of me till signing papers was Wonderful. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
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February 22, 2021

Excellent customer service I highly recommend! Always answered all my questions with a good positive attitude. Very respectful and professional. Definitely coming to shop with them again. More

by nay419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
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February 20, 2021

Anna is a pleasure to work with. She was service oriented and make the process of buying my new (used) car very smooth. Thx Anna! More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Miller
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February 19, 2021

I can use 25 words but I only need 1.... amazing! Great work and care. If anything improve communication and follow through but great service More

by MATTHEWPOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Sandi Negrau
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February 18, 2021

They really took care of me and delivered the best customer service i could ever have. Thank you GURNEE VW for taking the extra mile to get me what i was looking for! More

by AEUNE GAMBOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Negrau, Suha Oner, Jovonn Griffin
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February 18, 2021

Kevin gave me no problems, I was on my way driving my new/used car in a few hours. I am happy with deal and hope it lasts More

by Ron
Recommend Dealer
Yes
Employees Worked With
Kevin Ngorn
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