Back

Gurnee Volkswagen

Gurnee, IL

3.8
1,173 Reviews

6301 W Grand Ave

Gurnee, IL

60031

Directions

By Type

1,173 Reviews of Gurnee Volkswagen

October 11, 2010

Our whole experience was a delight.No haggle pricing make it easy to buy. We got the best interest available and our monthly payment was actually smaller that first stated. Getting free service for three ye More

by donaldjaky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe & Joseph
Oct 12, 2010 -

Gurnee Volkswagen responded

Thanks for posting your Gurnee Vw experience. We will continue to strive to provide the best service. Appreciate it, Mitch

October 07, 2010

Overall, our experience was awesome! everyone was very fun and informative. Definitely clicked with my personality as a young first time car buyer. I didn't feel pressured at all considering it was my fir More

by vanessa21888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Brad (B-RAD), Mitch
Oct 12, 2010 -

Gurnee Volkswagen responded

We all appreciate the kind words and the business. We are dedicated to providing the best buying experience possible. Thanks again, Mitch

September 23, 2010

Gurnee VW provided such a positive and easy car buying experience. I never felt pressured and always felt like I was getting a fair honest price. They treated me with respect and as a friend which made More

by happyvws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe David, Joseph Furrer
Oct 12, 2010 -

Gurnee Volkswagen responded

We all appreciate the business. Please remember we are here when you need us the most. Thanks, Mitch

September 17, 2010

My buying experience at Gurnee Volkswagen could not have been better. It simply exceeded my expectations in every respect. The condition of the car I purchased, the representations made by the sales team, More

by fairchild173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz, General Manager
Oct 12, 2010 -

Gurnee Volkswagen responded

Thanks for the kind words. We will continue to get better and we always appreciate the nice comments. Thanks, Mitch

September 11, 2010

Friendly saleman (Jeff Breyer) and general manager (Mitch Horwitz). Did not presure me in the purchasing of a new car. The trade allowance in which they offered me and the final price which they quoted me wa More

by Thomas Drehobl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Breyer
Oct 12, 2010 -

Gurnee Volkswagen responded

Tom, thanks for taking the time to post your comments. The best part about Gurnee VW is that we don't forget you after the purchase. Enjoy, Mitch

September 07, 2010

I was treated very well by the persons I worked with at Gurnee Volkswagen. I did not feel pressured at all. The sales staff was very informative and friendly. Over all a very good car buying experience. To More

by chrisn58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe David, Brad
Oct 12, 2010 -

Gurnee Volkswagen responded

Thanks for taking the time to post your remarks. We as always appreciate the feedback. Thanks, Mitch

September 01, 2010

My time spent dealing with Gurnee VW was great from start to finish. It began with email inquiry that was responded to promptly and knowledgeably and ended with the purchase of a beautiful new EOS. Mitch More

by birdygirl4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Joe, Nick
Oct 12, 2010 -

Gurnee Volkswagen responded

Hope you are getting the most out of the great weather with your new ride. We are here if you need us after the sale. Thanks, Mitch

August 31, 2010

We can all appreciate an honest car dealership and if that's what you're looking for, plus an amazing vehicle, visit Gurnee VW. Like anyone else, we were researching the market for a quality compact veh More

by carriendan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Furrer, Mitch Horwitz
Aug 31, 2010 -

Gurnee Volkswagen responded

Carrie and Dan, Thanks for investing the time and effort to purchase from Gurnee Vw. We don't forget you after the sale so make sure you call on us for anything, anytime. Thanks again, Mitch

August 30, 2010

I can't say enough great things about my experience with this dealership. They were friendly, low pressure, patient, knowledgeable, fair in pricing, and accomodating. It was a great experience all around, More

by Caryn Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Kelly, Gary, Joe, and Brad
Aug 31, 2010 -

Gurnee Volkswagen responded

Caryn, Thanks for the nice words and we are thrilled that you left feeling so good. Sorry about the rattle which has been taken care of. You will have your baby back today. Thanks again, Mitch

August 28, 2010

I was interested in the vw jetta sportwagen TDI and called the dealership to see if they had any in stock. I talked with Mitch Horwitz, he was very informative over the phone and went through the opti More

by Raltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz
Aug 28, 2010 -

Gurnee Volkswagen responded

Rob, Thanks for not only posting such nice words but also making the selling experience as nice as your buying one was. don't forget that we are here for all your needs. Thanks again, Mitch

...
115
...