
Gurnee Volkswagen
Gurnee, IL
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1,180 Reviews of Gurnee Volkswagen
Everything is so easy. I stop the car inside of the workshop, They are always so polite and very professional the best, I never ever received any extra bill. I stop the car inside of the workshop, They are always so polite and very professional the best, I never ever received any extra bill. More
I was able to complete the lease process at Gurnee Volkswagen. It went pretty smoothly. The salesman was knowledgeable, professional & patient. I was treated well and look forward to this new leasing Volkswagen. It went pretty smoothly. The salesman was knowledgeable, professional & patient. I was treated well and look forward to this new leasing experience. More
Receptionist cannot figure out if appointments can be schedule let alone have a full conversation. The original service advisor was good but the service advisor my ticket got transferred to let my waiter schedule let alone have a full conversation. The original service advisor was good but the service advisor my ticket got transferred to let my waiter oil change vehicle sit on the drive for at least 15 mins before touching the paperwork. Above all else my oil is low after having just gotten an oil change by the manufacturer specific dealership. Overall a complete waste of my time and any customer after me More
Never get called back. Service guy wouldn't tell me what was done. Said ill email it to you. That was 2 days ago and still no email. Was told alignment info would be on Service guy wouldn't tell me what was done. Said ill email it to you. That was 2 days ago and still no email. Was told alignment info would be on front seat of car. No report was in my car. If it wasnt warranty work i would never come back. More
Absolutely terrible experience for the 2nd time! ! STAY AWAY! And to top it off they will not return my calls! Zero integrity! Do yourself a favor and drive right past the entrance of Bob Rohrman!! ! STAY AWAY! And to top it off they will not return my calls! Zero integrity! Do yourself a favor and drive right past the entrance of Bob Rohrman!! More