Gwinnett Chrysler Dodge Jeep Ram

Excellent customer service Brandon was ver helpful with all the questions and concerns that we had. We would recommend anyone to come and visit this location. all the questions and concerns that we had. We would recommend anyone to come and visit this location. More

Stephanie was absolutely amazing! She’s truly an asset. She was very courteous. The next time we are in the Atlanta area and are in need of service, we will definitely return to this location. She was very courteous. The next time we are in the Atlanta area and are in need of service, we will definitely return to this location. More

The service at the dealership was outstanding! Brandon and Stephanie were awesome and my issues were resolved to my complete satisfaction. Brandon and Stephanie took the time to explain everything I neede and Stephanie were awesome and my issues were resolved to my complete satisfaction. Brandon and Stephanie took the time to explain everything I needed to have looked at and corrected somethings in the system that were not clear. More

Worst service ever. 4 hours for an oil change. Got the truck back filthy with several oil stains in the interior seats, steering wheel and the exterior and the next day found the truck leaking oil from fi truck back filthy with several oil stains in the interior seats, steering wheel and the exterior and the next day found the truck leaking oil from filter. I had to tighten the filter to stop the leak. More

They are courteous and helpful. My only issue is, that they didn't keep me up to date on their progress for my service. I don't recall the name of the service rep. they didn't keep me up to date on their progress for my service. I don't recall the name of the service rep. More

I was missed quoted a price over the Foam that was much lower than the price was and John honored me with that price that I was quoted lower than the price was and John honored me with that price that I was quoted More

Worst service ever. Brought car and left there for 8 hours. I called 30 minutes before closing and was told they were too busy and was unable to look at the car. I stated will come pick it up since I ne hours. I called 30 minutes before closing and was told they were too busy and was unable to look at the car. I stated will come pick it up since I needed car to go to work tonight, but will bring back next day. That was agreed upon. But then some how 10 minutes before my arrival I received a text from adviser Andrew that they were miraculously able to do a full diagnosis and it will be a $1,700 repair. I declined repair because integrity appears to be lacking here. Ended up paying almost $200 for a 5 minute diagnosis done right before closing. Service people could be more upfront and honest and communicate with customer early if unable to check car. More