
Gwinnett Chrysler Dodge Jeep Ram
Stone Mountain, GA
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Your service Department is the best!!! Shout out Stephanie Johnson and Austin for taking very good care of me today. I felt even more better that I brought my car from this location. Stephanie Johnson and Austin for taking very good care of me today. I felt even more better that I brought my car from this location. More
I dont want to be THAT GUY leaving a 1 star but this place is a mad house. A MAD HOUSE. any time you question their service they say "we have 5 stars on google" so they take zero accountability. 4 visit place is a mad house. A MAD HOUSE. any time you question their service they say "we have 5 stars on google" so they take zero accountability. 4 visits for an over heating vehicle, literally thousands of dollars for them to tell me there is nothing wrong the first few times then 2000 dollars for them to tell me they need to replace a radiator. That 3 other guys at the same place told me they checked? They wanted 580 dollars to run a diagnostic test on the vehicle 3 times. I dealt with these guys for over 2 months to try and resolve this issue. And every staff member I dealt with was insanely condescending to the point where I felt like I was inconveniencing then by paying them😂 I'm a pretty reasonable dude. This place is WILD. They're a corrupt service shop that just happens to sell cars. Not a dealership. Dude literally told me I should expect to be nicked and dimed on my vehicle at a dealership More
I came in for service and was greeted by Mr. Jeffery. Awesome service guy. Very helpful and full of answers for any questions I had. He first assisted me with purchasing a sensor and even offered a lendi Awesome service guy. Very helpful and full of answers for any questions I had. He first assisted me with purchasing a sensor and even offered a lending hand to switch it out. When we were aware there was more of an issue, he immediately got a ticket wrote up and brought my vehicle in for a diagnostic. about 2.5 hrs later they found the issue and I was happy to know I wasn't a costly repair but a easy fix. I thank Mr. Reynolds for all his help. And its always a pleasure to visit this dealership and see he is still there being so helpful and warm welcoming with a smile. Great man!!! He loves what he does and is always very helpful. More
The service I receive was superb, his customers service and his knowledge was top notch he was very pleasant, talkative, attentive, and very friendly, intelligent. and his knowledge was top notch he was very pleasant, talkative, attentive, and very friendly, intelligent. More
I met Chris about a month ago when we were looking for a new vehicle. Although he knew that we weren't quite ready to pull the trigger yet, he went above and beyond to insure that we had all the informatio new vehicle. Although he knew that we weren't quite ready to pull the trigger yet, he went above and beyond to insure that we had all the information that we needed. When the time came to finally buy a new car Chris was the only choice for us. He made the process easy and pleasant. I am very grateful. More
Wesley, William, Randy, and Dean were great! Wesley was a wonderful salesman and made the sales process very easy. I highly recommend him. This is the second car we have purchased from Gwinnett. wonderful salesman and made the sales process very easy. I highly recommend him. This is the second car we have purchased from Gwinnett. More
Wesley Murdock was Awesome! He assisted me every step of the way! He helped me to make the best choice for my purchase! I would definitely recommend this location! the way! He helped me to make the best choice for my purchase! I would definitely recommend this location! More
Extremely great customer service! I sent my vehicle in to have a recall serviced. John called me every step of the way to keep me informed! I was pleasantly impressed with the service... Great job! have a recall serviced. John called me every step of the way to keep me informed! I was pleasantly impressed with the service... Great job! More
Brandon Whaley was AMAZING! Got me the car I wanted for the right amount! He’s very professional, knowledgeable, and upfront. He’s highly recommended the right amount! He’s very professional, knowledgeable, and upfront. He’s highly recommended More
Overall the service was fast and good customer service. Military discount was a applied to the final bill...great plus. Repair work was completed with no problems. Military discount was a applied to the final bill...great plus. Repair work was completed with no problems. More