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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

4.2
537 Reviews

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 537 reviews

December 19, 2019

I want to give a shout out to Riaz Ali my favorite mechanic. He always proved me with excellent service. His attitude and personality is outstanding. He always provides me with excellent service. More

by Kriskemo
Recommend Dealer
Yes
Employees Worked With
Riaz Ali service department 5 stars
December 16, 2019

The dealership was professional with no runaround and they worked to complete the deal as quickly as possible. Their attention to detail, such as filling the gas tank, was appreciated (often missed by ot More

by TW
Recommend Dealer
Yes
Employees Worked With
Wesley Murdock
December 15, 2019

very good Great dealership, get car serviced here on regular basis but cannot understand why tires must be rotated with every oil change. Very professional in s More

by maddog7153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory Thrash
December 13, 2019

Chris in Service was awesome he took the time to explain what my truck needed and why. Although my truck didn’t get washed and with the amount of money that was spent I was a little disappointed but Chris w More

by Wilsonemmie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service
December 13, 2019

Stopped by the dealership today for a quick follow up service visit. I am happy to see lots of smiling faces this morning. The GM was very jolly and Philan was very friendly. No wonder he has so many sal More

by CANDY
Recommend Dealer
Yes
Employees Worked With
Philan Pettigrew
December 13, 2019

You can improve our experience by listening to the customers alot more. Believe what we say about the we are bringing in to be serviced . Only the customers know there vehicle that we drive every day More

by DToler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 13, 2019 -

Gwinnett Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would appreciate the chance to speak with you to learn more about the level of service you received in our Service Department. Please send me an email so we may discuss your visit in depth. I appreciate your time! Mike Thames General Manager mthames@fivestaronline.net

December 11, 2019

Mr Jeffrey Reynolds is an EXCELLENT service center technician. He's very professional, courteous and caring towards his customers. I feel secure leaving my vehicles in his care. Thanks Mr Jeffrey Reyn More

by Frankie
Recommend Dealer
Yes
Employees Worked With
Jeffrey Reynolds
December 10, 2019

Why is it when I come in for service they are always trying to sell me a car when I already have a lemon car Courtesy Chrysler of Conyers already sold me. I will never buy another car from any of their More

by martismith32e
Recommend Dealer
Yes
Employees Worked With
Jeffrey Reynolds
Dec 11, 2019 -

Gwinnett Chrysler Dodge Jeep Ram responded

Hi, ​ I regret hearing that your experiences with us has affected your overall satisfaction with our dealership. Please reach out to me at your earliest convenience so that I can hear more feedback and have a chance to address your concerns. I appreciate your time. ​Best, ​Mike Thames General Manager mthames@fivestaronline.net

December 10, 2019

Great dealer to wok with, Austin was my service advisor Great dealer to work with, Austin was my service advisor and he was great to address my concerns & service my vehicle properly! Thank you Austin Ray More

by Lt301slt301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
December 07, 2019

This dealership is fast,kind,and courteous:they did a great job with the service. I would highly recommend this dealership to everyone I know. More

by Jimisty2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whaley
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