
Gwinnett Chrysler Dodge Jeep Ram
Stone Mountain, GA
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This was absolutely hands down the best buying experience I have ever had. my salesman Fred was everything a salesman should be. would highly recommend him. he sold me exactly what I asked for got it taken I have ever had. my salesman Fred was everything a salesman should be. would highly recommend him. he sold me exactly what I asked for got it taken care of before I got there I walked in and out the door and into my truck in a hour and a half. This dealership has my business from here on out… More
Probably the smoothest buying experience I have ever had. I worked with Randy and Wesley to order a new RAM HD Rebel. I didn't do my research on rebates, so had no idea that RAM was offering one. The guys we I worked with Randy and Wesley to order a new RAM HD Rebel. I didn't do my research on rebates, so had no idea that RAM was offering one. The guys were the ones to tell me about the rebate, otherwise I wouldn't have had a second thought about it. They saved me $3k that I didn't expect on delivery day. More
Worst dealership ever. My vehicle went into the shop 10/19 after it shut off while driving down the road with no warning lights. I was told the engine locked up from have 1 My vehicle went into the shop 10/19 after it shut off while driving down the road with no warning lights. I was told the engine locked up from have 1 qt of oil too much, as the oil was changed 4000 miles prior at another location. I paid for the tow to the other location where it was determined the engine was not locked up then paid for another tow back to the dealership, a week later I was told that the vehicle was with the technician I went the dealership and noticed my vehicle was in the same location as the tow truck dropped it off. Spoke with Service Advisor Neil, which was extremely rude as my service advisor was not in at the time. Fast forward now in three weeks after several times calling the dealership and getting no definite answer as they are unable to get a code from the vehicle from the diagnostic, my service advisor Cory and I speak the with Service Manager, Tina as she was to call me two days prior to the meet and greet. Cory proceeds to explain that the engine went from 1qt too many to 3qts. WOW that's all I could say at the time, if you don't know what's wrong with the vehicle just say that. They have no loaner and there was no assistance with locating any rentals stated the service advisor; and for the staff stating, "I understand" was like putting salt on an open wound. Approaching one month and still no Transporation as they can't seem to find what's wrong with my vehicle.! Let's Keep in mind the vehicle has TWO Mopar warranties. More
Ali is the best tech ever and always takes time to talk to me about my truck. He looks out for me and the dealership. I find all of the service advisors to be knowledgeable and courteous. Between them a to me about my truck. He looks out for me and the dealership. I find all of the service advisors to be knowledgeable and courteous. Between them and Ali I will continue to be a customer as long as they are there. More
Estamos muy agradecidos mi esposa y yo por el día de ayer, luego de la compra del Jeep Compass 2023. José del VIP Exchange fue de gran ayuda,así como a Wesley Murdock, los cuales en todo momento fueron ayer, luego de la compra del Jeep Compass 2023. José del VIP Exchange fue de gran ayuda,así como a Wesley Murdock, los cuales en todo momento fueron muy amables, transparentes y profesionales en todo el proceso de compra de nuestro vehículo.Muchas gracias. More
Worst dealership ever. Takes forever to fix your vehicle and you lose so much money worrying about rentals while they take 8 weeks to find a problem! Takes forever to fix your vehicle and you lose so much money worrying about rentals while they take 8 weeks to find a problem! More
Recently bought an electric jeep sahara from GCDJR and our sales agent, Jared, went above and beyond. We live in South Carolina and he went out of his way to send videos of the vehicle prior to us making our sales agent, Jared, went above and beyond. We live in South Carolina and he went out of his way to send videos of the vehicle prior to us making our final decision, and he was very prompt in responding to the many questions we had. I highly recommend Jared at GCDJR. More
ali Riaz is a great thorough and patient memechanic. I always feel safe and glad when he is at work when i bring my car in for service. He takes the time to eplain to me when i have questions. He is als I always feel safe and glad when he is at work when i bring my car in for service. He takes the time to eplain to me when i have questions. He is also always happy and smiling. I am happy I have someone I can trust. thanks mr. Ali More