Gwinnett Chrysler Dodge Jeep Ram

I dealt with Fred Davis, General Manager. I went into the dealership on a whim just for fun and he treated me like a serious customer throughout the entire process. I went to Carmax and found the SUV I was l dealership on a whim just for fun and he treated me like a serious customer throughout the entire process. I went to Carmax and found the SUV I was looking for with less options at a very competitive price and I went back to Fred and he sold me the same model with MORE OPTIONS for a lower price. The only knock I had was he had to assign a salesperson (Bernadette) to me and she was not helpful to me personally. I kept reaching out to Fred though and he was very responsive to my texts and calls and also made sure to follow up with me after the purchase. I would definitely go back and recommend people to go, with the caveat that you ask for Fred specifically. Not to say the other sales people are not good there, but since I felt very knowledgeable about what I was looking for I would have preferred a sales person who provided me with solid answers to my questions versus telling me how beautiful the car is and how she wished she could have one. More

Wesley, and Stone Mountain Dodge in general, went out of their way to accommodate me during the buying process. I will definitely recommend them to my friends and family, and would definitely buy from them their way to accommodate me during the buying process. I will definitely recommend them to my friends and family, and would definitely buy from them again. The 2011 Durango rules, by-the-way. I haven't had my vehicle in for service yet, but expect the same level of Customer Service I received during the sales process. I will rate the Service Department after my first service. More

Stone Mountain Chrysler service only wants your money and do not care about your warranty or service contract. They will not make any extra effort to verify the info you give them. Like calling other Chrysle do not care about your warranty or service contract. They will not make any extra effort to verify the info you give them. Like calling other Chrysler dealer to verify work done and warranty. If it is not on theirs computer, it is your problem. They advertise new owner, but same old practices and lazy scammers at the service department. The kid at Napa auto parts next by, did a better job, he called Chrysler dealer in Texas and confirmed my repair and that parts warranty, so this young and very helpful guy called tone Mountain Chrysler service and explained to them why my parts are under warranty and how to handle the claim. I did not go back to that dealer and will never go there. I will only recommend this deler to my attorney and my mother in law. . More