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Gwinnett Place Ford

Duluth, GA

4.5
2,390 Reviews

3230 Satellite Boulevard

Duluth, GA

30096

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Showing 2,390 reviews

March 29, 2023

I took my car to Gwinnett Ford to have oil change, tire rotation, filter change and Zak premium and they did an outstanding job. Nate Lindsey was very professional and knowledgeable about the service. I a More

by minovabean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lindsey
Apr 04, 2023 -

Gwinnett Place Ford responded

Thank you for your positive review!

March 29, 2023

Gwinnett Ford Place has been my GO-TO for everything from the purchase of my vehicle to all the maintenance, service, and repairs I have needed. I've received excellent service and attention for all of my co More

by mslisae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duke
Apr 04, 2023 -

Gwinnett Place Ford responded

Thank you for your positive review!

March 22, 2023

I had a horrible experience with this dealership. They are still pulling my credit and I don’t want anything on the lot. I was approved for a vehicle through true and they ran my credit again and dis More

by Minnieisrael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tywone, Mikhail Granovsky
Apr 04, 2023 -

Gwinnett Place Ford responded

We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Stuart Sliva at ssliva@vtaig.com to discuss what we can do to help.

March 21, 2023

The staff at Gwinnett Place ford always go above and beyond in service. Manny has been my service person for years. Wouldn’t leave my car with just any person. I always know it’s going to be fine when More

by Mberning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 22, 2023 -

Gwinnett Place Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 19, 2023

Good information given regarding service and the waiting room was comfortable. Pricing estimate was spot on. More

by neoaxiom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Herrity
Mar 22, 2023 -

Gwinnett Place Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 12, 2023

Michael Duke help me when others just ignore my presence. I was highly upset but he ensured everything will be okay. He kept me informed of my truck’s progress and is extremely friendly! More

by MichelleC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duke
Mar 22, 2023 -

Gwinnett Place Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 11, 2023

I responded to an internet ad for a used Suburban and did get an initial contact. I responded with questions, did not get an answer and a couple days later the car is listed again a few thousand dollars high More

by bal4
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jason Vazquez
Mar 22, 2023 -

Gwinnett Place Ford responded

We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Stuart Sliva at ssliva@vtaig.com to discuss what we can do to help.

March 10, 2023

Gwinnet Ford Service did a very good job in servicing my Bronco. I highly recommend the Service Center for vehicle services. More

by cenriquez72
Recommend Dealer
Yes
Employees Worked With
Oscar Lovera
Mar 22, 2023 -

Gwinnett Place Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 02, 2023

Corey in service did an excellent job with greeting to sending auto health report, to letting me know the truck was ready for pickup. Excellent communication More

by mikecarol48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Swank
Mar 09, 2023 -

Gwinnett Place Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 01, 2023

The team was professional, and kind. They identified with the needs of the vehicle. They weee prompted and finished on time. More

by Venable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name started with an M also the girls that rang me up for payment are not listed either., Bill Blankenship
Mar 09, 2023 -

Gwinnett Place Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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