Gwinnett Place Ford

Just about begged them to sell me a car I picked out the car I wanted online and called the dealership. I provided the vin for my trade and made arrangements to drive the car over lunch. I I picked out the car I wanted online and called the dealership. I provided the vin for my trade and made arrangements to drive the car over lunch. I expressed I wanted the car and would be back after work to sign for it. After work I arrived and after two hours of waiting had not gotten close to getting the car. My salesman would find me every 20 minutes or so and ask me to sign this or request a insurance card and then disappear. The finance guy said he needed me to lift my credit freeze on more than one bureau or he couldn't get financing and then disappeared. NO ONE bothered to ask me if I needed help getting these things and no one came to check on me. Near the third hour I had had enough and asked for my keys back and took my old car home. Then Ivan the Sales Manager stepped in, gave me a better deal on the car, smoothed over the problems and helped my with financing options. He really turned my experience around. The end result is what counts and the dealership really did try to make things right. I think that makes all the difference. So I ended up buying the car I wanted and can say that the experience ended up being ok and I feel much better about things. And in the end, isn't that what we want. More

Best experience ever! I actually enjoyed leasing my car from Gwinnett Place Ford and Lincoln. Mikhail Grenovskiy was a great listener and very knowledgeable. I have always I actually enjoyed leasing my car from Gwinnett Place Ford and Lincoln. Mikhail Grenovskiy was a great listener and very knowledgeable. I have always hated the act of purchasing a car. It usually takes forever. Not with Mikhail. He showed me exactly what I was looking for and made the transaction an exciting event. I LOVE MY NEW MKX!!!!!!! More

2017 Ford Explorer Outside of a hiccup where they had the wrong pictures attached to a 2017 Explorer on their website the experience was fantastic. Frank Mercardante was Outside of a hiccup where they had the wrong pictures attached to a 2017 Explorer on their website the experience was fantastic. Frank Mercardante was an excellent salesman throughout the process. He did everything he could to accommodate myself and my wife who was recently in a car accident to get us the Explorer we wanted after the pictures on the website did not match the vehicle they had in stock. He went as far as trading a dealer just to get the vehicle with all of the features we wanted. In addition going through financing was by far the quickest I have ever experienced in my multiple times going through the car buying process. I was in and out of financing in 20 minutes and the whole process took less than 4 hours. It would have been even shorter if they had the vehicle in stock. Overall a great experience at Gwinnett Place Ford. More

Chris was great Love my new car! Chris and Ru are both personable and easy to work with. This was my 4th buying experience at Gwinnett place Ford. Love my new car! Chris and Ru are both personable and easy to work with. This was my 4th buying experience at Gwinnett place Ford. More

Nice experience thanks to Chris Jones Took my mother-in-law in to the dealership to purchase a new car, Chris made the process easy. did not push or oversold. Highly recommend. Thank yo Took my mother-in-law in to the dealership to purchase a new car, Chris made the process easy. did not push or oversold. Highly recommend. Thank you, The Hamptons More

Gabi is a great sales person I would not able to make a decision of buying a car if Gabi wasn't available. Gabi makes a big difference. Thank you Gabi for the attention and care t I would not able to make a decision of buying a car if Gabi wasn't available. Gabi makes a big difference. Thank you Gabi for the attention and care toward the goal of purchasing a vehicle. More

New car purchase Herbert made my purchase experience an easy and pleasant one. It was so easy for me to choose the car i want. And i bought it at a very good price Herbert made my purchase experience an easy and pleasant one. It was so easy for me to choose the car i want. And i bought it at a very good price More

Darian and Gabi are the best! I came to buy a focus for my sister and these two salesmen along with Steve the new car boss worked out a great deal for me and my family. I will defi I came to buy a focus for my sister and these two salesmen along with Steve the new car boss worked out a great deal for me and my family. I will definitely buy again from them. More

Excellent Service I dreaded the headache and hassle of purchasing a car. I found the car I wanted at Gwinnett Place Ford. My sales rep was Scarlett and she is EXCELLEN I dreaded the headache and hassle of purchasing a car. I found the car I wanted at Gwinnett Place Ford. My sales rep was Scarlett and she is EXCELLENT. It was smooth sailing from start to finish. The process wasn’t difficult in the least bit. She was very informative, friendly and highly recommendedable. More

The best cars Thanks Herbert Michael your awesome!!!! My experience at Gwinnett place ford is unforgettable cause they work with and they do not give up till they Thanks Herbert Michael your awesome!!!! My experience at Gwinnett place ford is unforgettable cause they work with and they do not give up till they get you in a car. Very nice people love yall thx. More