Gwinnett Place Ford

Amazing Customer Service By far the BEST customer service that I have received at a dealership in years! After driving it for years, my truck recently broke down. I dreaded th By far the BEST customer service that I have received at a dealership in years! After driving it for years, my truck recently broke down. I dreaded the idea of going into a dealership to purchase a new truck because of previous bad experiences. I was recommended by a family friend to go see Mikhail at Gwinnett Place Ford and I am beyond glad that I did! He was professional and he worked with a sense of urgency without making me feel uncomfortable or as though I was being rushed. Any question I had, Mikhail had an answer! He is an extremely knowledgeable young man and I recommend paying him a visit. More

Great customer service I did not purchase a car, but I did enjoy my time here! Jovan is very knowledgeable and took his time to cater to my needs. He was the perfect salespe I did not purchase a car, but I did enjoy my time here! Jovan is very knowledgeable and took his time to cater to my needs. He was the perfect salesperson. Offered me water and gave me his opinions which I value. He did not push me into buying a car right then and there like most salespeople do, he was very patient, and I will be back!! More

Purchased a used Ford Focus JR was really helpful in evaluating many different vehicles. He and his sales manager were able to be very competitive on price relative to other opt JR was really helpful in evaluating many different vehicles. He and his sales manager were able to be very competitive on price relative to other options. Overall, it was a very nice experience. More

Great experience! Mikhail Granovskiy was great! The first time we met he did not have a car in my price range. He promised he would call me if something came in and he Mikhail Granovskiy was great! The first time we met he did not have a car in my price range. He promised he would call me if something came in and he did! He kept in touch but wasn't. I appreciate that. Now I get to enjoy my new MKZ! More

Excellent choices and customer service I received exemplary services and I also had a large selection of cars to choose from .the assistance I received in getting the car I want financed wa I received exemplary services and I also had a large selection of cars to choose from .the assistance I received in getting the car I want financed was outstanding More

Excellent Experience My husband and I came into look at the 2017 Escape Titanium. We met with Frank who was very knowledgeable about the Escape Titanium. Frank was ve My husband and I came into look at the 2017 Escape Titanium. We met with Frank who was very knowledgeable about the Escape Titanium. Frank was very attentive to answer any questions about the Escape Titanium. I am not sure how Frank was able to work out the best deal but he Did! Frank was great to deal with--no pressure. Thanks again Frank! More

I bought a F150 I had very good experience with this dealer , they were very patient with us and I got the best deal, also if you go on a Saturday they have great foo I had very good experience with this dealer , they were very patient with us and I got the best deal, also if you go on a Saturday they have great food More

Revitalize the true meaning of a Sales Representative With a total lack of Trust as a customer at another Dealership the day before, the representation we received from Finn was Exceptional! He worked wi With a total lack of Trust as a customer at another Dealership the day before, the representation we received from Finn was Exceptional! He worked with us to get the best deals with no pressure and was honest and upfront in all aspect. His Excellent Customer Service reaffirm that there still is Good Customer Service out there. It was well worth the long drive. More

Satisfied Customer I recently Bought a New 2017 Ford Explorer (Oct 2016) at Gwinnett Place Ford. My sales guy Finn was professional and courteous. I am very satisfi I recently Bought a New 2017 Ford Explorer (Oct 2016) at Gwinnett Place Ford. My sales guy Finn was professional and courteous. I am very satisfied with my purchase and over all experience. I originally went to Mall of GA Ford and left after the sales team there applied high pressure sales tactics to try and pressure me into buying a vehicle that I was not sure on just yet. When I arrived at Gwinnett Place Ford I had a totally different experience with my sales guy Finn. He allowed My Wife and I room to discuss what we needed in order to be comfortable with our purchase. In the end we arrived at a price that we were comfortable with and are now the proud owners of a new 2017 Ford Explorer. Don't buy a car anywhere else in Gwinnett!!!!! More

waste of a day The old waiting game. Good cop bad cop routine. Fast quoting figures to make simple financing seem complicated. Jewelry. cologne. Desperate for dolla The old waiting game. Good cop bad cop routine. Fast quoting figures to make simple financing seem complicated. Jewelry. cologne. Desperate for dollars. Pay attention. More