Gwinnett Place Ford

Great Car-Buying Experience (with an exception) I recently purchased a Certified 2015 Ford Flex and wanted to comment on my buying experience. Overall i'd rate it 5 stars with an exception. We had t I recently purchased a Certified 2015 Ford Flex and wanted to comment on my buying experience. Overall i'd rate it 5 stars with an exception. We had two sales reps through the process, first Finn Missa then later a guy named "Herb". Basically, we were a walk up customer that Finn greeted and started the buying process with. We knew what specific car we were interested in so we test drove that car having a great experience. We like it so much we decided to continue with the buying process. It was this time that a pre-scheduled appointment showed up for Finn and he had to get another sales rep (Herb) to step in for him. (This is normal in the car salesmen world) Herb was the polar opposite of Finn. Where Finn was happy, full of energy, accommodating, and extremely customer-centric...Herb lacked energy and spunk, had a negative attitude, used very high-pressure sales tactics, and made my wife feel uncomfortable. In fact that we almost walked away from what was an incredible deal on the car to pay more somewhere else just to not deal with Herb again. If anyone from the dealership reads this, Herb is not a guy you want representing your brand. Ultimately we took the car home for the weekend to ensure we were making the right decision (and get away from Herb) and came back Monday to buy the car. We asked to deal with Finn throughout the rest of the buying process and had a wonderful buying experience. Finn set us up with "Rue" in finance who did an incredible job as well. We couldn't be happier with the both of them, and oh yea, the cars pretty nice as well! :) I would recommend that dealership to anyone with the condition that they deal with Finn Missa only. That guy "gets it". More

Great experience! Melvin shorter was great to work with! He listened to our needs and he was kind and professional! We had a top-notch experience at Gwinnett Place Fo Melvin shorter was great to work with! He listened to our needs and he was kind and professional! We had a top-notch experience at Gwinnett Place Ford! We appreciated Darren showing us the inspiration and outs of the car before pulling off the lot! More

Irving - Great buy If you go to Gwinnett place ford - please go see Hilda- I hate the car buying process and she was nothing but truthful, helpful and never seemed over If you go to Gwinnett place ford - please go see Hilda- I hate the car buying process and she was nothing but truthful, helpful and never seemed over insisted. She got me an awesome deal on my pre owned 2015 mustang. I just could not be happier. Thanm you Hilda! More

Great Experience! Great deals and excellent customer service! Would recommend! They put me in a previously owned ford escape and I couldn't be happier! Lunch provided a Great deals and excellent customer service! Would recommend! They put me in a previously owned ford escape and I couldn't be happier! Lunch provided at dealership and employees were extremely helpful and friendly. More

Excellent Samir was excellent We went over to buy a F150 new by the end of the day we bought a Ford Fusion 2016 also. We bought 2 cars Great person to deal w Samir was excellent We went over to buy a F150 new by the end of the day we bought a Ford Fusion 2016 also. We bought 2 cars Great person to deal with, a lot of patience Excellent More

awesome dealer I called from out of town looking for a certain car and Geo answered ,did the paperwork over the phone and had the car delivered in two day. THANK I called from out of town looking for a certain car and Geo answered ,did the paperwork over the phone and had the car delivered in two day. THANK YOU GEO More

Excellent dealership! I have been working with Frankie Mercardante for a while now, I ordered a Focus RS from him. So he knew I was in the market for a gt350 as well...low I have been working with Frankie Mercardante for a while now, I ordered a Focus RS from him. So he knew I was in the market for a gt350 as well...low and behold he came through on the exact one I wanted. The process was simple and easy, no pressure, none of the if you don't buy now someone else will snatch it up tactics other sales people use from time to time. I met and spoke with the GM, and every team member there said hello and were extremely friendly. I highly recommend going to their shop and meeting the sales staff, they are a friendly and family oriented and have made a customer for life. More

Best deal out there I'm not at all a fan of the auto buying process in general but Gwinnett Place was true to their word and honest every step of the way, and they gave m I'm not at all a fan of the auto buying process in general but Gwinnett Place was true to their word and honest every step of the way, and they gave me the best deal of a number of offers. I would recommend my salesperson Samir Moudnibi. More

What a positive experience! I went to this dealership to have my care serviced, and I left the owner of a new car. Melvin Shorter asked me if I was interested in a new car and I I went to this dealership to have my care serviced, and I left the owner of a new car. Melvin Shorter asked me if I was interested in a new car and I was direct with him that I was not interested in a new car. I Melvin what I currently drove and that I never purchase new cars. I told him I was not interested. Well Melvin Shorter came back just as the Service Manager came to review with me the problems with my car, and Melvin Shorter waited patiently as I spoke with the Service Manager. Then he took me to the type of car that I wanted and I went for a test drive and that was the end of that story. Now, Melvin was not a pressure salesman, and I still walked away with a newer car. Melvin was exceptional! Lisa R. More

Finn Misa and Gwinnett Place Ford I wasn’t planning on buy a car that day. My objective was to go and compare cars and see what my options are. I wanted to have 5 or 6 cars to choose I wasn’t planning on buy a car that day. My objective was to go and compare cars and see what my options are. I wanted to have 5 or 6 cars to choose from, so that when I’m ready I can go in and put down on an offer and stick with my plan. I personally hate going to the dealership and dealing with cars salesman. To keep a long story short, I end up buy the car I like and had a very pleasant experience doing so. No hassle, haggles, disappoint and regrets. I personally think it’s a win-win situation. Great Job Ford dealership for changing the game and Thank You Finn Misa for keeping things straight to the point. More