Gwinnett Place Ford

Very dissatisfied customer After driving the car off the lot ,six hours later the car broke down, I thought most dealerships have at least a 30 to 90 warranty on their vehicles After driving the car off the lot ,six hours later the car broke down, I thought most dealerships have at least a 30 to 90 warranty on their vehicles. If I wanted A lemon I would have gone to a mom and pop dealership. After 3 1/2 months I'm still waiting for a refund on my car. Just got a call from the finance Company stating that if I did not make a payment within four days I would receive negative points on my credit score. I work very hard for my credit score to be in the 700s. The owner Edd was so rude to me on the phone. I have never experienced a company that takes your money and then treat you like you've done something wrong More

The Respectable Crew and Salesperson at Gwinnett Ford My experience was quick fast and a hurry I got what I wanted and what I went there for Finn Misa is the best salesperson a women could all I can say G My experience was quick fast and a hurry I got what I wanted and what I went there for Finn Misa is the best salesperson a women could all I can say Gwinnett Ford never let Finn go anywhere. Keep up the good work Finn you are the best my next car I know w/o to come see and I will recommend you to all my family and friends. More

A pleasure to do business with! Finn Misa made my buying experanice easy and pleasant. I would recommend him to anyone looking to buy a new car in the Atlanta area. Finn Misa made my buying experanice easy and pleasant. I would recommend him to anyone looking to buy a new car in the Atlanta area. More

Johnny Vu and Gwinnett Place Ford are both awesome! At the end of last month in December I bought a Ford Focus. Johnny Vu was my sales consultant. He is a very nice guy and it was a positive customer At the end of last month in December I bought a Ford Focus. Johnny Vu was my sales consultant. He is a very nice guy and it was a positive customer service experience. He is a great guy and he did a fantastic job. Thank you Johnny Vu and thank you Gwinnett Place Ford! More

Good deal for F150 Johhny game me good service and good deal for new car. Experience with finance guy was not good. He tried pushing lot of extra stuff. Johhny game me good service and good deal for new car. Experience with finance guy was not good. He tried pushing lot of extra stuff. More

Pleasant Mr.Vu was helpful as was the financial services Man.everyone in the showroom was pleasant.I will to use gwinnett Ford and Lincoln in the future Mr.Vu was helpful as was the financial services Man.everyone in the showroom was pleasant.I will to use gwinnett Ford and Lincoln in the future More

New car sales experience in the fall of 2015 we purchased a "15 Ford Edge from Gwinnett Place Ford. Johnny Vu was our sales person. Johnny began by asking what our goals wer in the fall of 2015 we purchased a "15 Ford Edge from Gwinnett Place Ford. Johnny Vu was our sales person. Johnny began by asking what our goals were in options etc. and then listened to us. He tried to meet our needs even when they changed slightly. He was very attentive to our needs and helpful during the whole process. We would highly recommend going through Johnny and Gwinnett Place Ford in the purchase of a vehicle. More

Not interested in disabled veterans I had a grant from VA for a adaptive vehicle, after they excepted the grant and sold me a car they tried to back out.My paperwork was correct they wer I had a grant from VA for a adaptive vehicle, after they excepted the grant and sold me a car they tried to back out.My paperwork was correct they were just to poor to submit it.Threaten to pick-up our car to sue me.If your a veteran stay away from this unethical acting company.The comment was made to me that they didn't give a xxxx about disabled veterans. More

stereotypical car sales experience we all dread True to the stereotypical car dealership experience. "Come on down", "we have found the car you want and will meet your price", "I worked really hard True to the stereotypical car dealership experience. "Come on down", "we have found the car you want and will meet your price", "I worked really hard to find this car for you", "when can you come". I ask for the certification papers, car history, and vehicle description to be emailed..."We are certifying it now and the paperwork won't be ready until you get here." 1 1/2 hour drive, 1/2 tank of gas, and 200 miles added to your own cars mileage later... you're left to wait 20 mins in the waiting area along with a large crowd of exhausted looking customers. Then when it's your turn for your appointment (20 minutes after your appt time), You are so sadly informed the car they brought you in to see has been sold just in just the last 1/2 hour, BUT the good news is....wait for it..... they have a large inventory of other cars they are sure you would like to look at. Typical inconsiderate way to treat a potential customer. Feel sorry for the true professional car sales people who have to overcome the reputation that dealers/salespeople like this create. More

Gwinnetty place ford I brought a 2016 ford escape from gwinnett place ford about 3 month ago. I would just like to say how wonderful they are there. After I bought the car I brought a 2016 ford escape from gwinnett place ford about 3 month ago. I would just like to say how wonderful they are there. After I bought the car I noticed a few things that need to be fixed. So I called my sales person who was Mikhail and he had it fix within 24 hrs. He has also called me a few times to make sure everything was still going good. Thank you and I definitely be back again More