Gwinnett Place Ford

I have taken my 2007 Ford Edge to Gwinnett Place Ford since I purchased it (slightly used) from another dealer. They have been very helpful and courteous - my car was originally sold by their dealership since I purchased it (slightly used) from another dealer. They have been very helpful and courteous - my car was originally sold by their dealership and they were able to provide me with the prior service history. My experience with both the service department and body shop (after a minor accident in my parking garage) has been very positive. I plan to buy my next car from this dealer. More

I have bought several new and used cars and trucks in my 43 years of driving but I have never been more satisfied with the overall treatment that I recieved from Gwinnett Place Ford. I was in the market for 43 years of driving but I have never been more satisfied with the overall treatment that I recieved from Gwinnett Place Ford. I was in the market for a new F 150 pickup. I had done a lot of research on what I wanted both online and at different dealerships. Everywhere I went I was told that I was looking at payments over 550 to 650 a month for this well equipped truck. Then I seen the website for Gwinnett Place Ford. I found the truck I was interested in and left a online message. The following morning I had a entire staff of professionals working to make the deal happen.Three days later I had my truck at the payment that I wanted and almost $200.00 less per month then any other dealership. They also delivered my truck to me in Dalton Ga. over 100 miles away. Thank you Corey McIntosh, Arusha Hunter, Basil Williams,and Harry Jones for all your hard work in making me one very happy Gwinnett Place Ford customer. I will make this dealership my first stop the next time I'm ready to buy again. Thank you More

Poor, VERY POOR customer service. C. D. Sumptner was the worst finance manager I've ever dealt with. :( I would never buy a car from this place. Thank God for dealerships like Mike Patton (LaGrange). Becaus worst finance manager I've ever dealt with. :( I would never buy a car from this place. Thank God for dealerships like Mike Patton (LaGrange). Because of them, I'm loving my Ford Mustang Convert. More

i have always received excellent service with great results. Programs in place are really great. all the service people are courteous and helpful and i would recommend them to everyone. results. Programs in place are really great. all the service people are courteous and helpful and i would recommend them to everyone. More

NEEDED A NEW TIRE--FRANK AND BILL BLANKENSHIP WERE MOST HELPFUL-QUICKLY FOUND THE RIGHT TIRE AND PUT IT ON MY EXPLORER IN A VERY SHORT PERIOD OF TIME. COULDN'T BE MORE PLEASED WITH THE ASSISTANCE AND SERV HELPFUL-QUICKLY FOUND THE RIGHT TIRE AND PUT IT ON MY EXPLORER IN A VERY SHORT PERIOD OF TIME. COULDN'T BE MORE PLEASED WITH THE ASSISTANCE AND SERVICE PROVIDED--I'LL BE BACK AND WILL RECOMMEND TO OTHERS. More

Cedrick was very friendly , courteous, and knowledgable. My service turnaround was quick and efficent. I would be more than happy to return to this dealership. My service turnaround was quick and efficent. I would be more than happy to return to this dealership. More

I own a 2010 Lincoln Navigator and used Gwinnett Place Ford for regular service for my vehicle. I was greeted with a friendly smile and am very satisfied with the service. When I picked up my car the at Ford for regular service for my vehicle. I was greeted with a friendly smile and am very satisfied with the service. When I picked up my car the attendant answered some questions for me and was very cordial. I will continue to use this place for the care of my car. More

I inquired about a used vehicle online and was given a price via email which was slightly higher than what Edmunds.com said the vehicle was worth at Dealer Retail. After test driving the vehicle, I meet price via email which was slightly higher than what Edmunds.com said the vehicle was worth at Dealer Retail. After test driving the vehicle, I meet with the internet manager Angell to discuss price, after some negotiation we agreed upon the quoted price in my email as an out the door price. John (the inventory manager) then entered the picture and said that they couldn't sell the vehicle at the price quoted (in email) or agreed to (onsite). After some discussion about my feelings that I had been misled about pricing, I was given a second price which was $450 higher than what I was quoted/agreed to. I was upset and took a few minutes to clear my head (I walked around the lot) during which time Angell spoke with the owner about the situation. When I came back in I told Angell that I would take the vehicle at the +$450 upcharge, I was then told that the owner wouldn't honor that price and the price was now +$2,000 higher. I left the dealership and will never purchase anything from Gwinnett Place Ford again eventhough this would have been the third vehicle that I had purchased from them. More

I purchased my 2011 Lincoln new from this dealer. I was/am extremely pleased with the salesman and service providers. I also appreciate the follow-up by the service department. I've had oil changes b was/am extremely pleased with the salesman and service providers. I also appreciate the follow-up by the service department. I've had oil changes but no other service has been needed on the car. More

Every time I come to the dealership (since I bought my car), I have been super pleased with the quality of the customer service. In particular, Frank has been friendly and approachable and seems to know car), I have been super pleased with the quality of the customer service. In particular, Frank has been friendly and approachable and seems to know what the customer likes! I have referred friends in the past and will certainly do it again whenever the opportunity arises. More