
Gwinnett Place Ford
Duluth, GA
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Charles Swank always goes above and beyond every time. It is service reps like him that makes you look good. His personality is great. He is awesome! It is service reps like him that makes you look good. His personality is great. He is awesome! More
I was attended to with friendliness and courtesy throughout my car purchasing experience. Tyler Akins in particular was simply great! He addressed all my questions (or directed me to someone who cou throughout my car purchasing experience. Tyler Akins in particular was simply great! He addressed all my questions (or directed me to someone who could), walked me through the process and followed up afterwards. More
Service Advisor: Glenn A Benedict went far beyond what was expected & went the extra mile for me. He definitely deserves an 5+ Star rating & next time my 2019 Mustang needs service I'm going to need him t was expected & went the extra mile for me. He definitely deserves an 5+ Star rating & next time my 2019 Mustang needs service I'm going to need him to take care of me. My name is James Graham & I received great service from Glenn on 8-22-20 Pleased customer: James C Graham More
Vernon was very helpful during the whole process. We bought a Ford Transit van from him. We couldn't find it in the market but Vernon got it for us. He helped us get the deal. bought a Ford Transit van from him. We couldn't find it in the market but Vernon got it for us. He helped us get the deal. More
I usually hate going to dealerships because the whole buying process is long and your whole day is practically gone by the time you get out. This time though was a little bit different. I had the pleasur buying process is long and your whole day is practically gone by the time you get out. This time though was a little bit different. I had the pleasure of having Gabi Mor As my salesman and wow. He made it so easy. He explained everything in detail and he even speaks multiple languages. I got to the dealership at 12 and by 3 I was already out with my new purchase! Overall great experience! More
Service was great. Glenn Benedict greet me as soon as I arrived. And was very helpful from the beginning thru the end of my service. He told me what I needed done on my Next service return arrived. And was very helpful from the beginning thru the end of my service. He told me what I needed done on my Next service return More
They are really Patient With their customers. Everybody there will Greet you ask if you been helped. The dealership is very professional and will get more business from me. there will Greet you ask if you been helped. The dealership is very professional and will get more business from me. More
I took my Lincoln in to be serviced for my front speakers they told me I needed a module I paid over $800 for the part and work. The very next day my car was doing the very same thing, and then they tried to they told me I needed a module I paid over $800 for the part and work. The very next day my car was doing the very same thing, and then they tried to tell me, oh you need an amplifier instead and wanted to charge me another $1046! I told them I’m not paying them another penny and if that was the problem in the first place they should’ve ordered the other part and did that work. Then they said well we’re no longer a Lincoln dealership so we can’t help you, this was unacceptable. I contacted Lincoln and complained, I’m waiting to see how they’re going to handle it. I would not recommend anyone to ever get their car serviced at Gwinnett Pl.ace, Ford Lincoln dealership. They take a vantage of people, they don’t honor their word, and they don’t try to resolve issues that they made happen. More
Gabi Mor from Gwinnett Place Ford. I wanted to thank you for your time that you have spent with me from the time we placed an order to the time the vehicle was delivered. You did an amazing gob following up for your time that you have spent with me from the time we placed an order to the time the vehicle was delivered. You did an amazing gob following up at least once a week and on top of it coming in to work on your day off to deliver the vehicle to me and explain I’ll the features. You are an amazing person. Thank you More