Gwinnett Place Ford

Scott Kleckner, was OUTSTANDING from start to finish. He greeted me with a friendly smile and pleasant "hello." Scott was very professional with the explanations regarding my car service. He made me aware o greeted me with a friendly smile and pleasant "hello." Scott was very professional with the explanations regarding my car service. He made me aware of the timeline regarding the service, which allowed me to Not focus on my car but to enjoy watching ESPN in the waiting room. Scott is an Awesome addition to Gwinnett Place Ford-Lincoln. Happy Customer, Karen Cooper More

Easy, peasy! I highly recommend Mikhail Granovskiy at Gwinnett Place Ford. I wanted a no-hassle, to the point, no games, professional sales person to handle the co I highly recommend Mikhail Granovskiy at Gwinnett Place Ford. I wanted a no-hassle, to the point, no games, professional sales person to handle the completion of purchasing a vehicle for my company. Mikhail did just that. Within minutes of contacting him, he put together a pricing package that was on spot with out the need to do the whole back-and-forth with the manager thing. I completed everything over the phone/email and made an appointment to pick up the vehicle a few hours later. Car buying made easy...thanks to Mikhail. More

It was a great experience. I bought a 2019 Convertible Mustang from Jason Vazquez. He made the process very easy and I love my car. I was very satisfied with my whole experienc I bought a 2019 Convertible Mustang from Jason Vazquez. He made the process very easy and I love my car. I was very satisfied with my whole experience. More

Professional service. Service Agent knew what type of service to do. Knowledgeable, kept me informed and very courteous service. I know I felt better when Richard McCoy handled the Service. service to do. Knowledgeable, kept me informed and very courteous service. I know I felt better when Richard McCoy handled the Service. More

I have used Gwinnett Ford/Lincoln for many years. The salesman takes a real interest in my needs in a car. The Service Dept., working with Charles Swank, makes the service work done an easy call. Charle salesman takes a real interest in my needs in a car. The Service Dept., working with Charles Swank, makes the service work done an easy call. Charles has the car picked up at the house, serviced, then returned to my home. More

Leroy Suazo was an amazing salesman! Leroy Suazo was an amazing salesman. He was professional, courteous, and efficient. We were able to HAPPILY drive out of the lot within 2 hours of cho Leroy Suazo was an amazing salesman. He was professional, courteous, and efficient. We were able to HAPPILY drive out of the lot within 2 hours of choosing the car. Would buy my car here again! More

Pierre really could can of this appointment and our previous visits. Kept me updated and focused on our needs. He told me about the issues and problem as well as the resolution previous visits. Kept me updated and focused on our needs. He told me about the issues and problem as well as the resolution More

I highly recommend this place, Leroy Suazo went out his way to help me to get a big deal on F-150 , he was amazing! thank you. way to help me to get a big deal on F-150 , he was amazing! thank you. More

I found the car we wanted to purchase online. Since the dealership is 2 1/2 hours away, I asked Nate, our sales person, to check the car to make sure nothing was wrong since we had to drive such a long way dealership is 2 1/2 hours away, I asked Nate, our sales person, to check the car to make sure nothing was wrong since we had to drive such a long way. He assured me the car was great. Upon arriving and driving the car, my husband noticed a whistling sound. When he asked Nate about this noise, his response was it was the seat air conditioner. We were not going very fast at the time so the response seemed legitimate. Nate stated the vehicle had been checked out and had a clean Carfax (which had not been updated since 9k miles, the car had 17k). Purchasing the car was a fairly easy process and we got out quickly. However, on the way home and driving down the interstate at 80 mph the noise become much worse. I immediately notified Nate of the issue. His initial response was for us to bring the car back, once again a 2 1/2 hour ride one way. Instead we ended up taking it to a local dealership because he assured me it would be covered under warranty. Not the case! The local dealership informed us that someone had tried to pry the door open and the window needed to be adjusted as well as the door. Not covered under the warranty! When I notified Nate of this information, his response was that his manager stated they were not going to help us with this because we purchased the car as is. Had you not lied about the reason for the issue we would not have purchased as is. Hindsight is always 2020, no we should not have purchased the car and we will never do business with these folks again. Update: After I posted my review, the dealership asked me to contact Joel Hall. He could not have been more helpful! They fixed the issue, reimbursed me for the amount I spent trying to get it fixed, reimbursed me for gas to drive back and forth, and loaned me a new car to drive while they worked on ours. This horrible experience had a happy ending! Thanks Joel! More

GLENN took GREAT care of me with my Escape. Glenn was honest, straight forward and caring during the transition of losing my baby, to getting a NEW baby! Glenn put me in the hands of VERNON. Now this honest, straight forward and caring during the transition of losing my baby, to getting a NEW baby! Glenn put me in the hands of VERNON. Now this was one patient man! I was very reluctant on purchasing my 1st car, but it was time, and Vernon made sure I drove off in a safe very comfortable vehicle and the paperwork wasn't THAT bad, but VERNON did that... Vernon put me in the hands of AUSTIN. Austin was very knowledgeable about everything! He explained EVERYTHING to me to where I walked away VERY HAPPY!! THANK YOU GLENN VERNON AUSTIN! YOU GUYS ROCK!!! More