
Gwinnett Place Honda
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 2,520 reviews
Purchasing a new car This is the fourth Honda I have purchased from Gwinette Place . Each time my experience has been beyond expectations. Every one I dealt with was ver This is the fourth Honda I have purchased from Gwinette Place . Each time my experience has been beyond expectations. Every one I dealt with was very polite and knowledgeable. More
Best Advisor Experience I have visited and delt with many service advisors at Gwinnett Place Honda and other dealerships and by far Mr. Rudy Russo is one of if not the best s I have visited and delt with many service advisors at Gwinnett Place Honda and other dealerships and by far Mr. Rudy Russo is one of if not the best service advisor there. Mr. Russo answered all my questions and had my car ready before the estimated time. He did not charge me the express change like my previous advisor did who charged me without consulting me. Again, best advisor experience to this day More
Dead Battery My car was sluggish to start so I made an online appointment with Gwinnett Place Honda to get it checked out. The morning of my appointment, my car My car was sluggish to start so I made an online appointment with Gwinnett Place Honda to get it checked out. The morning of my appointment, my car wouldn't start so I called roadside assistance (through my insurance company). I called Gwinnett Place Honda to let them know I wouldn't make my appointment but would get there as soon as I could. I told them I would get back to them when I was on my way. Once I got my car jumped off, I called Gwinnett Place Honda to let them know I was on my way and they rescheduled my appointment. I got there before my appointment but they took me right away anyway. They were super fast checking and replacing my battery. The battery was still under warranty so there was no cost to me. Overall, a great experience. Everyone was very accommodating, fast, and friendly. The only inconvenience was that one of the car washes wasn't working and there was no sign on it stating this. After realizing it wasn't working, I drove around to the other one and it worked fine. The same thing happened to the person behind me. One of us probably should have driven up to the front to let someone know. More
Rudy at Gwinnett Place Honda is great. There are 2-3 Honda places closer to me, however I travel an extra 12 miles to go to Gwinnett Place Honda to get my car serviced. Rudy does a job lett There are 2-3 Honda places closer to me, however I travel an extra 12 miles to go to Gwinnett Place Honda to get my car serviced. Rudy does a job letting me know what needs to be done now and letting me know what I should be thinking about doing soon. He never tries to sell me to do the extra stuff. He is honest and trustworthy and that is is hard to come by these days. That is why I pass 2-3 other Honda places and go to Gwinnett Place Honda. More
CJ’s review Denis O’Connor is a great asset to GWINNETT Place Honda. I value his opinion, he’s kind, very nice and Honest. He is a must keep! Denis O’Connor is a great asset to GWINNETT Place Honda. I value his opinion, he’s kind, very nice and Honest. He is a must keep! More
Diagnostic scan, no issues. My video shows issues Everything I brought my car in for was found as “no issue “ per diagnostic scan. I have a video showing nav system issues! While they were checking Everything I brought my car in for was found as “no issue “ per diagnostic scan. I have a video showing nav system issues! While they were checking my car out, they deleted 1.5 years of saved addresses for 6 states. I am still sick over the loss of this data and WHY they chose to delete rather than save. More
The personnel was very knowledgeable and courteous The dealer went out of his way to get my problem covered by warranty. Outstanding ! The Sevice manager was the most knowledgeable person I have met! The dealer went out of his way to get my problem covered by warranty. Outstanding ! The Sevice manager was the most knowledgeable person I have met! The whole team handled my problem with courtesy and professionalism. Could not have had a better experience. More
Trevin Hendricks was very personal and professional This is my third Honda Accord that I bought from Gwinnett Place Honda and the service has been excellent. Everybody smiles and is pleasant . The serv This is my third Honda Accord that I bought from Gwinnett Place Honda and the service has been excellent. Everybody smiles and is pleasant . The service is Speedy. More
Like always I received excellent service!!! This is my 5th or 6th auto from this dealership because I believe I get fantastic deals and professional friendly service. I keep coming back because This is my 5th or 6th auto from this dealership because I believe I get fantastic deals and professional friendly service. I keep coming back because of this belief. More
Great customer service! Courvoisier and My really went out of their way to make sure that I was satisfied with my service needs. They were very patient in explaining the det Courvoisier and My really went out of their way to make sure that I was satisfied with my service needs. They were very patient in explaining the details of the charges, and notified me immediately upon completion of the work, with any warnings regarding unrelated parts of my car that need servicing. A+++. More