Gwinnett Place Honda

I am extremely disappointed and upset to say the least about the service at Hendricks Auto Collision. Matt Paolini did not call me once, even after I contacted him for an update on my vehicle. So I went in to the location and asked for the manager, that was Rick Eve. So disrespectful, rude and curt. I have spent thousands at Gwinnett Place Honda for a car purchase and later service and had nothing but outstanding praise for their used sales and service departments. However, when it comes to collision repair, I am utterly disgusted at the level of treatment I received. My service rep was the only person who kept in touch with me and I really did not understand this. So I tried to explain it to Rick Eve, only to be interrupted multiple times during our discussion which only fueled my dissatisfaction. I just walked off with the word “please” in my request and he kept stating that he would not be talked to in that way and later when I asked a woman at the reception desk for his manager’s name, he told her to call the cops on me. I just walked off and left. I am in need for a new car but will never buy another there or take my car in for service because I am still in shock about this. Totally uncalled for and unsatisfactory service!

The staff is friendly and helpful. No pushing for extra services. Service is timely. The Shuttle service is good, Wish the shuttle can go farther.

Gwennett Honda's employee's were super helpful in handling me making my purchase and with getting me a great price for the car. THANK YOU ALL.

Matt eased my worries and took care of everything! He goes above and beyond to make sure your car is like new.i appreciate how well Tyrell from Enterprise Rental made the transition smooth and both helped get items from one car to the other.

This is my second time having service done by this service center and I wouldn’t go anywhere else because of the great service and professional way they handle your business. They have went above and beyond my own expectations coming in the door.

Gwinnett place Honda made the process quick and easy. The sales man was very helpful. They sped up the process to get me in and out quickly.

Daniel limb is a great sales person. Make my whole purchase experience great. Great service overall. Great car so I would recommend gwinnett place to all my family and friends now. Thank you

Great group of people that works hard for customers. Want to make sure that everything is good with you as well as your vehicle. Great working atmosphere!

I drive over 20 miles to have my car serviced at this location. I have yet to be disappointed. Thank you Honda Service Team - especially Trevin! Sincerely, GG

This dealership is very polite, nice and prompt. The service dealer came up to me in very timely manner and the service itself was done in a timely manner