
Gwinnett Place Honda
Duluth, GA
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I Love my Pilot EX-L W/NAV Great people and very professional all-round worth the drive to Atlanta from Dothan AL. Thanks The Pilot EX-L Drive grant go back home Got 26.4 mile Great people and very professional all-round worth the drive to Atlanta from Dothan AL. Thanks The Pilot EX-L Drive grant go back home Got 26.4 miles to the gal. More
My Expeience has always been great I skip through carey paul honda my local honda dealership to drive to specifically to Gwinette place honda. Their service is always excellent, upfront I skip through carey paul honda my local honda dealership to drive to specifically to Gwinette place honda. Their service is always excellent, upfront, and honest. I come here for all my servicing and repair needs. If buy another car it will be from gwinette place also. More
Car maintenance I love the job you guys do. The agent was very helpful! “”BUT “””. The price is OVERPRICED and not to happy at all. I even have Honda credit card I love the job you guys do. The agent was very helpful! “”BUT “””. The price is OVERPRICED and not to happy at all. I even have Honda credit card still I’m not happy ....! And I’m a loyal client for years AND today I’m very disappointed ??........ ?? More
Excellent Friendly, knowledgeable, courteous, efficient, speedy, thoughtful, and respectful. This is my 4 th Honda here at this dealership and my family is ver Friendly, knowledgeable, courteous, efficient, speedy, thoughtful, and respectful. This is my 4 th Honda here at this dealership and my family is very satisfied with all aspect of this establishment More
Hand-picked a reliable Service Technician We're new to the area and we found Steven Shoemake to be friendly, knowledgeable, and very professional in the way he handled our recent inaugural vis We're new to the area and we found Steven Shoemake to be friendly, knowledgeable, and very professional in the way he handled our recent inaugural visit to the dealership. He inspired the confidence we seek in establishing a long-term relationship with a dealer that is close, convenient and frankly one with which we want to do service, over the years to come. More
Dent/Scratch Repair Program We paid a lot of money for the dent/scratch repair coverage. The first time we need to use it we are told the small scratch on the back door is not co We paid a lot of money for the dent/scratch repair coverage. The first time we need to use it we are told the small scratch on the back door is not covered, it is not a part of the car body? We were told to buy touch up paint from the service dept. Very disappointed as this seems like a typical dealer rip off. The finance guy never told us the back door would not be covered when I bought the coverage . I want either my money back for the coverage or you repair the backdoor with touch up paint. This was not My Ahn's fault. More
Satisfied Gwinnett Honda always takes care of me and my car. I enjoy the customer service I receive and know that my car is in great hands for repair and mainte Gwinnett Honda always takes care of me and my car. I enjoy the customer service I receive and know that my car is in great hands for repair and maintenance. More
Could have been a 1 or 2 star review The process certainly wasn't without its issues; and while the issues were not major, they were quite disheartening given that I had done extensive re The process certainly wasn't without its issues; and while the issues were not major, they were quite disheartening given that I had done extensive research as a first time buyer and one of the key factors that I considered was dealer rating and reputation. One issue was that the agreed upon price wasn't the price in contract, which I missed initially because my attention was being brought to the total amount financed so I overlooked that line item since it should have clearly been what we agreed to on paper. It was only marginally off the agreed upon price, but the larger issue was the failure to properly address the matter and own the discrepancy and ensure I had clarity with everything else in the paperwork. Instead just basically a lot of shrugs, blank stares and "oh wells". Didn't necessarily expect anything to be done about it except appropriate acknowledgement and clarity; but instead they just came off as "we made the sale, we can stop caring now". Disappointing. The day after the purchase I was to pick up the car, which was pending inspection and detailing. I live over an hour away and work 45 minutes away. I told them I didn't want anything rushed so if I had to wait another day, that would be fine. They assured me I could pick the car up. I did, and within less than 24 hours, the battery died. Again, extremely disheartening, not to mention a major inconvenience to be told to come back on a Saturday, taking the time out of my day, expending gas, and putting over 100 unnecessary miles on a car that was just purchased. Without detailing the whole scenario, I spoke to and worked with Curtis regarding the issue. He saw that everything was handled and made sure that my overall experience ended on a positive note. Didn't have a 5 star experience, but all things considered I would likely purchase from again. More
Excellent experience of trade in and purchase of new car Recently I traded in my 4 year old Honda CRV EX (previously purchased at Gwinnett Place Honda from sales manager Joseph Yim) and purcahsed Honda Odess Recently I traded in my 4 year old Honda CRV EX (previously purchased at Gwinnett Place Honda from sales manager Joseph Yim) and purcahsed Honda Odessey EX-L 2019 (from same place with sales person Romanee Cotto and manager Joseph Yim). Both times I purchased vehicle from Gwinnett Place Honda, I had very good experience with dealership. For trade in of CRV and purchase of Odessey, Romanee and Joseph handled the process very professionally and provided all the information required. More
My experience with Gwinnett place Honda is and always great Gwinnett place Honda is a great place to purchase a vehicle the employees there makes it easy and wonderful.....I would recommend them they go above a Gwinnett place Honda is a great place to purchase a vehicle the employees there makes it easy and wonderful.....I would recommend them they go above and beyond ..... More