Gwinnett Place Honda

Above and beyond expectations The service agent took care of my oil change and tire rotation as usual. What I really appreciated was getting the wind screen on the roof top window The service agent took care of my oil change and tire rotation as usual. What I really appreciated was getting the wind screen on the roof top window replaced. Thank you so much for resolving that problem!! More

Always great! Luis is amazing! Always takes great care of my family members and I. He’s the only person I go to and I trust him entirely with my car services. Luis is amazing! Always takes great care of my family members and I. He’s the only person I go to and I trust him entirely with my car services. More

disappointment In the same week, my 2016 Accord that had only 12,000 miles had two issues right after it passed factory warranty. First the battery died. A friend he In the same week, my 2016 Accord that had only 12,000 miles had two issues right after it passed factory warranty. First the battery died. A friend helped me jump start and I took it to this dealership. Even though the service advisor was able to restart the car, he still recommended me to replace the battery plus a whole bunch of other services that would add up to four or five hundred dollars. I didn't want to do all that those and wanted to find out how long the battery life still had, but he advisor told me he would make the decision for me and that I must replace the battery, which cost about $107. A couple of days later, I got a flat tire. Again, I took it to this dealership. I was told the nail was at the place that could not be fixed and must be replaced. I had no choice but to accept and spent another $150, but when I texted my boyfriend, he asked me to get the flat tire so that he could get a second opinion. Sure enough, he was able to have it fixed for $10 and we took it to Discount Tire to have it mounted for $25. It made me question the skills and honesty of the technicians and dealership. I love Honda and liked the dealership when I bought my Accord from them and even brought another friend to buy a Civic later, but I don't like dealership that is not honest with the service problems and seems to just want the customers' money. I am very disappointed. More

Poor workmanship and poor communication for body shop Multiple issues with the repair, fingerprints in the clearcoat, damage to components not part of the repair, brackets missing, paint already scraped o Multiple issues with the repair, fingerprints in the clearcoat, damage to components not part of the repair, brackets missing, paint already scraped on "new" parts. Poor communication throughout the repair process. Repair took almost 3 weeks for basic repair (front fender, bumper, and headlight). More

Great sales team with exceptional customer service skills. Deja, Abdias, Marquis and Dustin has been the most RELIABLE people i have ever come across, with great customer service. Awesome Team to work with t Deja, Abdias, Marquis and Dustin has been the most RELIABLE people i have ever come across, with great customer service. Awesome Team to work with to deliver great sales experience. i will not fail to recommend friend, relatives and potential buyer. More

Great friendly service Needed a lot of maintenance on our old CRV purchased at GPHonda. The amount of work needed did not make sense on the older car. I moved from service t Needed a lot of maintenance on our old CRV purchased at GPHonda. The amount of work needed did not make sense on the older car. I moved from service to sales to finance and was treated very well at every step More

So far, I am happy with Gwinnett Place Honda My experience at Gwinnett Place Honda has been very good. I bought a CRV and the process was easier than I anticipated. I have had my car serviced f My experience at Gwinnett Place Honda has been very good. I bought a CRV and the process was easier than I anticipated. I have had my car serviced for oil changes and the service people are friendly, knowledgeable, and very helpful. I have worked with Marquis and My Ahn, both good experiences. Thank you, My Ahn Nguyen for a good experience on my last visit. More

Amazing service We have been coming here for years. These guys always take great care of us. Our guy even helped me with a headlight on a Honda that was different fro We have been coming here for years. These guys always take great care of us. Our guy even helped me with a headlight on a Honda that was different from the one we had in for service. Truly above-and-beyond service. Thanks. More

New Purchase Both 'Joes' answered any and all questions with no hesitation and went above/beyond. They took great care of me, I appreciate everything. Thank you GP Both 'Joes' answered any and all questions with no hesitation and went above/beyond. They took great care of me, I appreciate everything. Thank you GPH. More

Great job but long timing with scheduling an appointment This place is always professional and fixes my car right the first time. However the wait time is always long even when scheduled appointments. Waitin This place is always professional and fixes my car right the first time. However the wait time is always long even when scheduled appointments. Waiting over an hour for a oil change is crazy when having an appointment. More