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Gwinnett Place Honda
Duluth, GA
2,526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,526 reviews
February 13, 2019
Service Fantastic service! I've previously dealt with Zach on a few occasion who provided outstanding service. This time Steven assisted me and gave the same Fantastic service! I've previously dealt with Zach on a few occasion who provided outstanding service. This time Steven assisted me and gave the same outstanding service. Thanks guys! More
by Gregory
Verified CustomerEmployees Worked With
Steven Shoemake, Zach Rearden
February 13, 2019
Excellent and timely service! Steve was timely and punctual, kept me informed, and made an accommodation on the brakes that has been an ongoing issue. The quality of your service Steve was timely and punctual, kept me informed, and made an accommodation on the brakes that has been an ongoing issue. The quality of your service is instrumental in my consideration of future makes of vehicle. More
by pmford
Employees Worked With
Steven Shoemake
February 13, 2019
2017 Honda Accord Recall on waterpump Trevin was very courteous, helpful and had a pleasant attitude. He explained the recall procedures and provided additional assistance by showing me h Trevin was very courteous, helpful and had a pleasant attitude. He explained the recall procedures and provided additional assistance by showing me how to get Waze to show on my carplay screen. More
by BELL2632
Employees Worked With
Trevin Hendricks
February 13, 2019
Regular Service Ronnie was quick in getting in the car for service and he quickly explained the checks. He is so down to earth in his conversation, he got the car ser Ronnie was quick in getting in the car for service and he quickly explained the checks. He is so down to earth in his conversation, he got the car serviced and checks done much before the estimated time. Thanks a lot. More
by Vinay.Ranganathan
Employees Worked With
Ronnie Butler
February 13, 2019
Professional and helpful service I go to this dealership for all needed and required service because the service is precise & timely. Steven is great at providing feedback, friendly & I go to this dealership for all needed and required service because the service is precise & timely. Steven is great at providing feedback, friendly & professional. More
by MISSA.CARR
Employees Worked With
Steven Shoemake
February 13, 2019
They do not value customers. We bought Honda Odyssey EXL with Nav and Entertaining 2019 last week and felt being trapped. We got good offers from Carland and Lou Sobh Honda but we We bought Honda Odyssey EXL with Nav and Entertaining 2019 last week and felt being trapped. We got good offers from Carland and Lou Sobh Honda but we came to you coz Joseph gave us the quote which was $150 less than others which sounds good but is not. The safety pkg other dealerships offered included ‘All weather mats’ and they were giving 15% discount on accessories too. However, you charged us around $200 for the mats which were already being used in the floor models as the parts store got closed by then. The online price was $139 on Honda’s website but sales rep said the price they gave us included labor ( which is too much for putting the mats in the car). We spoke to ‘Joseph’ about it but he was very rude in telling that mats are not the part of the pkg and he has to charge us. We felt insulted and did not argue further. Joseph was very competitive in matching the price quoted by other dealerships until we reached there. He even gave us the quote in the email without checking the quote from others which he said is not allowed. He did everything to make us come to the dealership. Other dealerships were still calling us and offering good deals while we were talking to the sales rep and he said it keeps on going. They will try to match our price and we will also try to match theirs. It was already late and our 3 year old was too tired to go anywhere that’s the only reason we bought our car from you. I don’t understand that if you guys are so competitive then why can’t you adjust the price for mats. Why do you have to be rude to the customers who paid $45000? You don’t worry about customer’s situation but just concerned about selling accessories and warranty at high prices. Also, while we were negotiating on the price, someone hit our car (which we were gonna trade in) in the parking. That was also surprising to us. More
by bsauhard
Employees Worked With
Joseph Meeni Yim, Marquis Taylor, Sotha Khim
February 13, 2019
Great Service Quick, great service at Gwinnett Honda! Steven answered questions easily and had my car ready in under an hour. Definitely will be returning here agai Quick, great service at Gwinnett Honda! Steven answered questions easily and had my car ready in under an hour. Definitely will be returning here again! More
by lindsey.cope122
Employees Worked With
Steven Shoemake
February 12, 2019
oil change and tire swap..drank coffee Service stop was fairly short and pleasant ... No annoying upsell..music and constant home improvement show did grate a bit . Car wash worked this ti Service stop was fairly short and pleasant ... No annoying upsell..music and constant home improvement show did grate a bit . Car wash worked this time More
by BRENT
Employees Worked With
Brandon Wood
February 12, 2019
Ronnie Butler our service advisor is a class act and wonderful! He is always very professional and informative in helping us. He is glad to help with anythi Butler our service advisor is a class act and wonderful! He is always very professional and informative in helping us. He is glad to help with anything that we ask and need. if only all customer service representatives had his level cool. More
by ALEXAMANDAP
Employees Worked With
Ronnie Butler, Thai Au
February 12, 2019
Professional I arrived earlier than my scheduled appointment and Trevin assisted me in a timely manner! He was efficient and professional! He reviewed and gave me I arrived earlier than my scheduled appointment and Trevin assisted me in a timely manner! He was efficient and professional! He reviewed and gave me a print out of the functallity of my car and answered all of my questions. More
by ALISAHUNTER
Employees Worked With
Trevin Hendricks
