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Gwinnett Place Honda
Duluth, GA
2,518 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,518 reviews
February 03, 2019
Quick tire replacement Replaced punctured tire, utilizing the road hazard warranty I’d purchased with the car. Service was quick, professional, and well organized. Painless Replaced punctured tire, utilizing the road hazard warranty I’d purchased with the car. Service was quick, professional, and well organized. Painless experience. I recommend this service center. More
by RAHUBA72
Verified CustomerEmployees Worked With
My Ahn Nguyen
February 03, 2019
Super happy Gph customer Efficient, good price , all good., nice ,kind , acknowledged , very comfortable time deal with your team , company , I own 4 Honda’s and always no exc Efficient, good price , all good., nice ,kind , acknowledged , very comfortable time deal with your team , company , I own 4 Honda’s and always no exception maintenance with GPH , thank you More
by Ambiaed1
Employees Worked With
Parts Mr Young awesome, very , Ronnie Butler, Brandon Wood
February 03, 2019
30,000 mile service We had a great experience at Gwinnett Place Honda on Friday morning as always. We are glad we purchased the service plan when we bought our car. We had a great experience at Gwinnett Place Honda on Friday morning as always. We are glad we purchased the service plan when we bought our car. More
by waters1234
Employees Worked With
Jeff Hawes
February 03, 2019
Excellent service Every time I get my car service, I come out feeling I have made the best decision in purchasing my car here. The workers are always kind and knowledge Every time I get my car service, I come out feeling I have made the best decision in purchasing my car here. The workers are always kind and knowledgeable. More
by SHERILYNGT
Employees Worked With
Luis Escobar
February 03, 2019
Bery friendly Friendly service staff and good work completed in time. That’s why I always come back to Gwinnett Place out of all the places nearby. So far all yhe s Friendly service staff and good work completed in time. That’s why I always come back to Gwinnett Place out of all the places nearby. So far all yhe staff I met were very nice and willing to losten and help. More
by PIANO4MYUNG
Employees Worked With
Jelani Wright
February 02, 2019
GWINNETT PLACE HONDA EXCELS IN CUSTOMER SATISFACTION After scheduling an oil and filter change with Luis Escobar, Gwinnett Place Honda (GPH) reached out to me to confirm the appointment then followed up After scheduling an oil and filter change with Luis Escobar, Gwinnett Place Honda (GPH) reached out to me to confirm the appointment then followed up very shortly before the assigned date. Once there and discussing my service, Luis Escobar noted that I was close to 30K miles and there was a 30K special running soon to expire. I agreed to the additional service and cost. Given the maintenance time, I opted to use the shuttle what was promptly ordered for me and shortly after that, Pierre appeared and led me to the shuttle. After arrival at home, after about the time Luis stated that the maintenance would take, I received a text from Pierre that he was ready to pick me up, which he did and returned me to GPH to pay for the service. In total, I am happy with GPH and will return there for every needed maintenance on my Honda Accord. Kudus to Gwinnett Place Honda and their staff. More
by UMEUS
Employees Worked With
Pierre (shuttle driver), Luis Escobar
February 02, 2019
New vehicle Gwinnett Place Honda is a fantastic car dealerships . The saleman (Joel Abrams ) was Phenomenal. He went over and Beyond to make sure that I got the Gwinnett Place Honda is a fantastic car dealerships . The saleman (Joel Abrams ) was Phenomenal. He went over and Beyond to make sure that I got the best deal for my vehicle that I could afford and made sure that I understood all the electronics in my new vehicle . I would recommend anyone to go talk to him. Everyone was Great. More
by AWDAVIS522
Employees Worked With
Chad Mills, Joel Abrams
February 02, 2019
Impossible rattle The guys in the service dept. have tried to help me every way they can, even taking the door panel off. They just cannot find the cause of the intermi The guys in the service dept. have tried to help me every way they can, even taking the door panel off. They just cannot find the cause of the intermittent rattle that OF COURSE doesn't happen when I'm there. I think my Accord is possessed! More
by ALANCAS507
Employees Worked With
Ronnie Butler, Courvoisier Stallings
February 02, 2019
I got dropped into a black hole My car would not start in the cold, so after getting a jump I took it to Honda for service. I dropped the car off, got a rental and went home. I recei My car would not start in the cold, so after getting a jump I took it to Honda for service. I dropped the car off, got a rental and went home. I received a call from the service department saying that I needed a battery cable replaced. I gave them an OK to do the work. I was told that the car would be ready in an hour. I waited and when I didn’t get another call, I attempted to contact the service department (Zack), but got another service person. I asked her for status of my car. She said that she thought my car was ready but I needed to talk to the service agent, who was with another customer and he would call back in no longer than 5 minutes. I waited 20 minutes and when no one called back, I called again. This time, the service agent would not give me any information about my car and immediately transferred me to Zack’s voice mail. I hung up and called again, getting another service agent who, again would not give me any information and again transferred me to Zack’s voice mail. Frustrated, I drove to the Honda service department. When I arrived there I learned that Zack had an emergency and had to leave. I learned that he had emailed another service agent to take over his customers, but apparently this agent had forgotten about that, and no one else knew that Zack had gone home. Obviously I was not happy. Also, no one did anything to alleviate the situation. More
by Mainstreetmagic
Employees Worked With
Courvoisier Stallings, Zach Rearden
February 02, 2019
Great service! Ronnie always does a great job of helping out when I need help and explains what is needed on each service! Thank you so much Ronnie! Ronnie always does a great job of helping out when I need help and explains what is needed on each service! Thank you so much Ronnie! More
by DADDYTOADDYALYZA
Employees Worked With
Ronnie Butler
