Gwinnett Place Honda

Good Service I went to do my regular oil change service last Saturday. The service guy told me, it is time to replace my battery. I decided not to this time but la I went to do my regular oil change service last Saturday. The service guy told me, it is time to replace my battery. I decided not to this time but later asked the service guy how long replaced my battery here! He found that I still have warranty left. They replace my battery to new one. I wish he let me know before I asked but their overall service were very good. More

Trust worthy and quick As a single woman, it is so nice to feel that a dealership's service department is taking care of you and not taking advantage of you. Denis is my se As a single woman, it is so nice to feel that a dealership's service department is taking care of you and not taking advantage of you. Denis is my service manager and it is always a pleasure dealing with him. That kind of service keeps a customer coming back and staying loyal to the dealership. More

Listened to our needs We contacted multiple car dealers while looking for a 2018 Honda Odyssey EX-L. Daniel and Joseph gave us wonderful service up front without any run a We contacted multiple car dealers while looking for a 2018 Honda Odyssey EX-L. Daniel and Joseph gave us wonderful service up front without any run around. Through emails and phone calls, they were able to answer all of our questions and locate a car that meet our exact needs. There was no up sale, no pushing, no hassle. They listened! They did such an amazing job, that they found us a 2019 that came in below the cost of the 2018's being offered by other dealers! We will always use and recommend Gwinnett Place Honda. More

Great Service!!! Michael Torres and Zach Rearden are very helpful and friendly service advisors. They are very open and clear about the service. Since 2014, all my ser Michael Torres and Zach Rearden are very helpful and friendly service advisors. They are very open and clear about the service. Since 2014, all my services was done by them. I really like their way of communicate with the customer. I am really happy about my service. I will recommend these service advisor to everyone!!! More

Oil change I was a little disappointed by the customer service I received. The service rep was rushing me, interrupted me couple of times when I was communicatin I was a little disappointed by the customer service I received. The service rep was rushing me, interrupted me couple of times when I was communicating important information about my car, the wait time was over an hour (even though I scheduled the earliest appointment possible for the day), I did not receive the promised complimentary car wash, and the service report did not look very accurate (I have brand new engine mounts installed but the report claimed my engine mounts need immediate attention). More

Excellent Service Excellent service. Rudy answered all my questions and was very friendly. I was going out of town as soon as my van was serviced and I was out by the t Excellent service. Rudy answered all my questions and was very friendly. I was going out of town as soon as my van was serviced and I was out by the time Rudy estimated my wait time to be. More

Great friendly service Jeff has always been very helpful. He always describe everything in details to where i can understand him. I would recommend him to other people Jeff has always been very helpful. He always describe everything in details to where i can understand him. I would recommend him to other people More

I would say it was the best buying experience I had been to other Honda dealership and was told that I would have to come back or make an appointment. Really?? The sales staff was helpful and re I had been to other Honda dealership and was told that I would have to come back or make an appointment. Really?? The sales staff was helpful and responsive to every question I had. They saw me immediately and took me on a test drive within minutes of my arrival. Daniel was readily available and was helpful throughout the entire process. He was able to answer a variety of my questions even after the sale was completed. More

My First Positive Experience Buying a Car at a Dealership! I have had several horrific experiences buying or leasing cars at dealerships, between typical “bait and switch” on cars to “oops, your interest rate I have had several horrific experiences buying or leasing cars at dealerships, between typical “bait and switch” on cars to “oops, your interest rate is going to be a little higher than we promised,” after they had sold my trade in. My son recently convinced me to give the dealership he likes, a chance, since I knew my current car was about to hit 100,000 miles. I reluctantly joined him at Gwinnette Honda, but the experience was not what I expected. They actually listened to what I wanted and meticulously explained every detail of the deal and all the paperwork. I left knowing I would be buying my future cars from them, and I really love my new 2018 Honda. More

Excellent ! I’ve been to a few Honda dealerships in the Gwinnett area and I must say that visiting this particular one was one of the best! I went for an oil chan I’ve been to a few Honda dealerships in the Gwinnett area and I must say that visiting this particular one was one of the best! I went for an oil change and the service was much quicker than other places I’ve gone to. I will definitely be back. Also, my serviceman, Steven, made my visit very, very pleasant! He made sure my visit was as asissted and comfortable as I waited in their very accommodating waiting room area. Thank you! I highly recommend their services and I will be back. More