Gwinnett Place Honda

Oil change My service experience went well. Potential issues that may affect my vehicle in the past were discussed and I was not pressure into paying for this se My service experience went well. Potential issues that may affect my vehicle in the past were discussed and I was not pressure into paying for this service today. I appreciate honesty. More

Good service I came in to get my car serviced, the car got what needed to be done correctly and they took me to the gym while my car was being worked on. No real c I came in to get my car serviced, the car got what needed to be done correctly and they took me to the gym while my car was being worked on. No real complains. More

Process needs improvement The service advisor was fine. No pressure for other service work, just pointed out items that may need to be looked at. However, the service dept p The service advisor was fine. No pressure for other service work, just pointed out items that may need to be looked at. However, the service dept process was not the best. You set up an appointment, but with no one in particular. Then when you drive in, you just have to wait by your car until someone sees you and approaches you. Your not sure if/when anyone will come . I would think it's better to set up appt with a particular advisor and just go to him directly when you drive in. Also, the system to drive customers back to workplace needs to be improved. I was left hanging for 20 minutes before I saw the driver about to take off with another customer. I had to go out and ask him to take me. He said he never got the text to take me. More

Lifetime customer They are always thorough, polite, quick service, walk through the process with you and make sure you understand what’s going on, try to give you the b They are always thorough, polite, quick service, walk through the process with you and make sure you understand what’s going on, try to give you the best price possible, clean facilities, and very helpful staff!! Ronnie Butler was my service advisor and he was the best!! He was able to deal with my mother (which isn’t the easiest thing to do lol) with no problem and was patient with her. More

Excellent service!!! This was my very 1st encounter with Jeffrey Hawes & he was very thorough and made me feel comfortable. I was in for a recall and the process was quic This was my very 1st encounter with Jeffrey Hawes & he was very thorough and made me feel comfortable. I was in for a recall and the process was quick and painless. More

Best experience at a car dealership to date . Everyone made the experience wonderful & accomplished the process in a timely manner. Kay Chae with sales and Joseph Shin with Finance were wonderfu . Everyone made the experience wonderful & accomplished the process in a timely manner. Kay Chae with sales and Joseph Shin with Finance were wonderful, efficient & beyond kind! I appreciate all of your hard work! Thank you all! More

Zack Rearden Service Advisor I brought my car for service and my service advisor was Zachary Rearden, He helped me every which way and made my customer experience awesome. He was I brought my car for service and my service advisor was Zachary Rearden, He helped me every which way and made my customer experience awesome. He was very knowledgeable and a true trusted advisor for customer. More

Excellent I’ve delt with Ronnie several times and it’s always a great experience. He’s very helpful and also good about getting me in and out when he know I hav I’ve delt with Ronnie several times and it’s always a great experience. He’s very helpful and also good about getting me in and out when he know I have to get back to work. More

Gone in 60 My service rep was fantastic! Great friendly welcoming responsible & responsive service. Michael Torres I look forward to seeing again for all of my a My service rep was fantastic! Great friendly welcoming responsible & responsive service. Michael Torres I look forward to seeing again for all of my auto needs! Great! More

smooth very prompt service and given 5% discount on parts and labor. Rudy Russo is a great service Rep that knows his job. Keep it up. very prompt service and given 5% discount on parts and labor. Rudy Russo is a great service Rep that knows his job. Keep it up. More