Gwinnett Place Honda

Charged for Honda Shift Button The button the gear shift simply popped out onto the floorboard as I was driving (button and spring). This not a matter of wear and tear, it was desig The button the gear shift simply popped out onto the floorboard as I was driving (button and spring). This not a matter of wear and tear, it was designed or constructed or installed wrong. Yet I was charged $60 by the dealer to install a new one with spring! This should not happen to a Honda CRV or any Honda. I would like to talk to a Honda Representative about this. Thanks. By the way, the service rep at the dealer was a 10 out of 10. More

Car review . I was happy with my price, they were all friendly and made the car experience easy. I am enjoying my new car and all the extra perks that came stan . I was happy with my price, they were all friendly and made the car experience easy. I am enjoying my new car and all the extra perks that came standard. More

Service January 2019 I live in Snellville and drive to you for any service on my Honda pilot. This service in January was very disappointing. I needed my oil changed, a I live in Snellville and drive to you for any service on my Honda pilot. This service in January was very disappointing. I needed my oil changed, a new battery and a new battery for my key fob. When i got my car back the key fob did not work and I was told it is broken and they tried a new battery but it didn't work. I find this hard to believe since every.time I changed the battery with others it worked before but they didn't last. I was asked if I had dropped it in water. I did not and I wonder what was done to my fob so that it now didn't work. Then after I drove off I noticed I was charged for the battery even though I didn't need it since it did not work. Then the worst part was how my new car battery was replaced, they installer did not even think of entering my code to allow the radio to work. When I come to the Honda dealership, I expect much better than that kind of service. This was half done service. I have been advised that I need tires from 2 different tire companies when I have needed air in my tires. However, the tires passed with green marks at your dealership. This seriously makes me question the overall inspection. I have been very disappointed with my service this time. I have always used your Honda dealership since I have a pilot with over 250,000 miles. I need to try to keep this car going and would like you to be in partnership with me. I usually feel.like you help me keep my car on life support but this experience did not let me think this. More

Gwinnett place Honda gives the best service hands down I can always depend on GPH to take care of the needs fir my car. Their always honest about any issues that might come up by letting me know so that t I can always depend on GPH to take care of the needs fir my car. Their always honest about any issues that might come up by letting me know so that there are no surprises. Their associates are so couteous and go the extra mile any any aspect of your visit. Their the best and I would never go any where else. More

Zach Rearden is Top Notch Zach rearden assisted me with my service. I was having alignment issues with my car he found out exactly what was wrong and explained everything thoro Zach rearden assisted me with my service. I was having alignment issues with my car he found out exactly what was wrong and explained everything thoroughly in a timely manner. Not the normal dealership experience thanks to zach More

Service I have nothing to say everything has always been great. I have been with Honda for more than 8 years so my experience has always met my expectations I have nothing to say everything has always been great. I have been with Honda for more than 8 years so my experience has always met my expectations More

Great Service - but had to order a part I would have given 5 stars if GPH had had my part in stock. I don't suppose they can carry every part ever produced by Honda, but it was a disappoin I would have given 5 stars if GPH had had my part in stock. I don't suppose they can carry every part ever produced by Honda, but it was a disappointment. I was pleased with the service I was given by Denis O'Connor and was impressed with his knowledge. My car was ready the next day and the problem seems to be completely fixed. More

Unexpected Pleasnt surprise Mr. Brandon was awesome and the rental car helped out a great a lot while waitng for my car to be repaired Was great service. Mr. Brandon was awesome and the rental car helped out a great a lot while waitng for my car to be repaired Was great service. More

Prompt The service representative listened attentively to my concerns and gave excellent feedback. I was there for a routine oil change and was done in les The service representative listened attentively to my concerns and gave excellent feedback. I was there for a routine oil change and was done in less than 1.5 hours. I appreciate that. More

Good Service Had a low tire, since I bought the tires 6 months ago it was still under warranty, the tire was replaced, it was a good customer service Had a low tire, since I bought the tires 6 months ago it was still under warranty, the tire was replaced, it was a good customer service More