Gwinnett Place Honda

Zack Rearden Service Advisor I brought my car for service and my service advisor was Zachary Rearden, He helped me every which way and made my customer experience awesome. He was I brought my car for service and my service advisor was Zachary Rearden, He helped me every which way and made my customer experience awesome. He was very knowledgeable and a true trusted advisor for customer. More

Best experience at a car dealership to date . Everyone made the experience wonderful & accomplished the process in a timely manner. Kay Chae with sales and Joseph Shin with Finance were wonderfu . Everyone made the experience wonderful & accomplished the process in a timely manner. Kay Chae with sales and Joseph Shin with Finance were wonderful, efficient & beyond kind! I appreciate all of your hard work! Thank you all! More

Excellent service!!! This was my very 1st encounter with Jeffrey Hawes & he was very thorough and made me feel comfortable. I was in for a recall and the process was quic This was my very 1st encounter with Jeffrey Hawes & he was very thorough and made me feel comfortable. I was in for a recall and the process was quick and painless. More

Lifetime customer They are always thorough, polite, quick service, walk through the process with you and make sure you understand what’s going on, try to give you the b They are always thorough, polite, quick service, walk through the process with you and make sure you understand what’s going on, try to give you the best price possible, clean facilities, and very helpful staff!! Ronnie Butler was my service advisor and he was the best!! He was able to deal with my mother (which isn’t the easiest thing to do lol) with no problem and was patient with her. More

Process needs improvement The service advisor was fine. No pressure for other service work, just pointed out items that may need to be looked at. However, the service dept p The service advisor was fine. No pressure for other service work, just pointed out items that may need to be looked at. However, the service dept process was not the best. You set up an appointment, but with no one in particular. Then when you drive in, you just have to wait by your car until someone sees you and approaches you. Your not sure if/when anyone will come . I would think it's better to set up appt with a particular advisor and just go to him directly when you drive in. Also, the system to drive customers back to workplace needs to be improved. I was left hanging for 20 minutes before I saw the driver about to take off with another customer. I had to go out and ask him to take me. He said he never got the text to take me. More

Good service I came in to get my car serviced, the car got what needed to be done correctly and they took me to the gym while my car was being worked on. No real c I came in to get my car serviced, the car got what needed to be done correctly and they took me to the gym while my car was being worked on. No real complains. More

Oil change My service experience went well. Potential issues that may affect my vehicle in the past were discussed and I was not pressure into paying for this se My service experience went well. Potential issues that may affect my vehicle in the past were discussed and I was not pressure into paying for this service today. I appreciate honesty. More

Muy buenas atenciones y servicio al cliente Excelentes atenciones y muy buen servicio al cliente compré mi nuevo. Auto honda pilot 2019 y estoy muy contento con mi compra Recomiendo honda a todo Excelentes atenciones y muy buen servicio al cliente compré mi nuevo. Auto honda pilot 2019 y estoy muy contento con mi compra Recomiendo honda a todos mis amigos este es mi segundo auto y es honda al igual que en anterior muy buena marca en autos More

Best!! Love Hendricks. Great customer service and communication. Kam and Clint were so nice and we’re really helpful throughout the whole experience of my Je Love Hendricks. Great customer service and communication. Kam and Clint were so nice and we’re really helpful throughout the whole experience of my Jeep body repair More

Deception Called about vehicles available. Made appointment and was told to ask for Curtis or Rodney. Was approached immediately by sales person. He told me t Called about vehicles available. Made appointment and was told to ask for Curtis or Rodney. Was approached immediately by sales person. He told me that " they were in a meeting"(Curtis and Rodney). Of course, never saw them. I bought the car, only because I did the research. I have excellent credit and was told my interest rate was 6.19. I disputed and then was told , " I will do you a favor and get it to 4.19%". I am very sad about the dishonesty I experienced More