Gwinnett Place Honda

About my last visit @ GPH. Best service also my service advisor (Jeffrey Hawes) his extremely professional at his job and he knows how to handle his customers very well so far m Best service also my service advisor (Jeffrey Hawes) his extremely professional at his job and he knows how to handle his customers very well so far my last visit going very well as usual. Thanks! More

A NIGHTMARE I went in about a week ago to get an oil change for my 2013 Volkswagen GTI because maintenance and oil change service came with the car's warranty whe I went in about a week ago to get an oil change for my 2013 Volkswagen GTI because maintenance and oil change service came with the car's warranty when I bought it about 2 years ago. I left my car at 9:15 AM and came back for it around 11. I saw that they had put a different oil than they had put last time. I am quite an experienced mechanic and know enough to know that they put the wrong oil in my car. They kept on trying to convince me that they had put in the correct oil. I had a debate with the Assistant Manager, Jae Kim, for over an hour and a half so I called customer service for Valvoline Oil myself to confirm with them that this is the wrong oil for my car. They told me that the dealership did actually put the WRONG oil in my car. After the assistant heard what customer service had to say, he finally decided to admit that the dealership had put the wrong oil in my car. The dealership didn't even have the right oil in stock so they needed to order it first and I had to wait another two hours for them to do that. I spent over 6 hours of my day dealing with appalling customer service...this has been by far the worst experience I have had in my 30 years of being a car owner and mechanic. More

Pre-certified Buyer My experience was mediocre. There were some miscommunication towards the end of purchase. The gas tank was not full and the car salesman stated, “they My experience was mediocre. There were some miscommunication towards the end of purchase. The gas tank was not full and the car salesman stated, “they are only allowed to fill the vehicle up to 5 gallons”. Of course, it sounded a bit odd. Truthfully, I was extremely tired and ready to go so I did not make a big fuss. I contacted the salesman to ask him to email me a scheduled maintenance information, and still waiting. More

Love it! Gwinett Place Honda was so fast & friendly! I will be back! Ask for Alex when you arrive to the service station and he will take GREAT care of you! Gwinett Place Honda was so fast & friendly! I will be back! Ask for Alex when you arrive to the service station and he will take GREAT care of you! More

Owner Because she was soon kind,respectful and helpful and good explainer.she motivate me to introduce my friends to visit u guys any moment from now Because she was soon kind,respectful and helpful and good explainer.she motivate me to introduce my friends to visit u guys any moment from now More

Excellent Zachary Rearden has been my Service Advisor the last few times my car has needed service . Since I started working with Zach, I always make my appoi Zachary Rearden has been my Service Advisor the last few times my car has needed service . Since I started working with Zach, I always make my appointments with him because he answers all of my questions and I feel very confident that he will take great care of my car. In general I have been pleased with my experience at Gwinnett Place Honda but I would highly recommend making your appointments with Zach. More

Easy transaction Kendyl is an awesome salesman and mike in finance is great!!! I’ve bought five cars total from Gwinnett Place! I always find the perfect car with them Kendyl is an awesome salesman and mike in finance is great!!! I’ve bought five cars total from Gwinnett Place! I always find the perfect car with them! Honda owner for life! More

Excellent Great quality service, knowledgeable staff and quick. They always do a great job and stand behind their work. I would strongly recommend to family and Great quality service, knowledgeable staff and quick. They always do a great job and stand behind their work. I would strongly recommend to family and friends. More

Great Experience Excellent workman ship and had a great experience. My advisor went thru all the possible options with me for my service and gave me valuable informati Excellent workman ship and had a great experience. My advisor went thru all the possible options with me for my service and gave me valuable information which helped me a lot in figuring out the best for my vehicle. I strongly recommend going to this dealership. More

Exceptional customer service. Always. Honda device department is why we own Honda automobiles. They make each customer feel like they are the only one there. Service is quick and friendl Honda device department is why we own Honda automobiles. They make each customer feel like they are the only one there. Service is quick and friendly. More