Gwinnett Place Honda
Duluth, GA
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Excellent When it’s time for service I know exactly what to expect at Gwinnett Place Honda service dept. I can actually budget my time well because I know appro When it’s time for service I know exactly what to expect at Gwinnett Place Honda service dept. I can actually budget my time well because I know approximately how long my service stop will take and that’s important because time is valuable to me. More
Oil Change I came in for an oil change and to find out why the engine light and check light came on. Luis saw me pull in and immediately was ready to help me. I I came in for an oil change and to find out why the engine light and check light came on. Luis saw me pull in and immediately was ready to help me. I didn't have to wait for someone to come to my car. I explained what the problem was besides needing an oil change and he went out of his way to help me avoid an expensive procedure with diagnostics if possible. I really appreciated that. He brought it to my attention about needing a new battery. His knowledge and friendliness was impressive. More
Great deal and great people It was a great place and they really worked with me to get a car that I needed and worked for my budget. They were good and kept their word of having It was a great place and they really worked with me to get a car that I needed and worked for my budget. They were good and kept their word of having me in a vehicle that I absolutely love! More
Dependable These guys are great... even though i really hate filling out surveys i understand that importance of them. I think this age is so much invested in su These guys are great... even though i really hate filling out surveys i understand that importance of them. I think this age is so much invested in surveys that we can forget what they are for which they are intended... also customers feel obligated to report excellent ratings, and are told this is the only passing review. I believe this lessens the value of a report made straight from the on a customer's own volition. I feel very bothered by phone calls and emails pestering me to make the review every time I come to the dealership. I have to come quite often because of the nature of driving I do for my job and I don't enjoy the phone calls and emails at all. More
Oil Change Can in for oil change and basic check up. Service did there review of car and also noted that battery had to be change as it was low. Great job as i'm Can in for oil change and basic check up. Service did there review of car and also noted that battery had to be change as it was low. Great job as i'm sure within the next few weeks, that battery would have died and now I don't have to worry about that More
Bad first appearance turned around by great customer service When I first pulled up there was two guys just standing around and didn't say anything to me at all just let me sit. Then here come Rudy awesome guy h When I first pulled up there was two guys just standing around and didn't say anything to me at all just let me sit. Then here come Rudy awesome guy his all spirit was awesome. He had the best Customer Service ever. Rudy made me feel like a old friend of his. Great advice on what I need to do and not do. He is truly a team player he apologize for the two just standing around and not acknowledging me as I pulled up. It' is all because of Rudy that I will be back again. Customer Service is so rare these days and Rudy proved it still exists. Thanks Rudy More
Great Service during and after the work was completed My service technician was Denis. He kept me informed during the whole process so that there were no surprises at the end, I was very pleased with My service technician was Denis. He kept me informed during the whole process so that there were no surprises at the end, I was very pleased with their service and would recommend Gwinnett Place Honda to anyone I know who is looking for one. Happy Holidays Jay More
Great knowledge Good service and knowledgeable about what is needed. Will be returning to this dealership service center in the future. Even got an easy free rental d Good service and knowledgeable about what is needed. Will be returning to this dealership service center in the future. Even got an easy free rental during the period of service. More
Great service done quickly Ronnie Butler has always given excellent service. We have never have to wait long, and he is friendly and very courteous. We noticed immediately how Ronnie Butler has always given excellent service. We have never have to wait long, and he is friendly and very courteous. We noticed immediately how much better the transmission on our Ridgeline shifts. Many thanks! More
Consistently Good Service I've been servicing my Accord and now CRV here for the last six years and have dealt with various service advisors. Any time I've had an issue, it was I've been servicing my Accord and now CRV here for the last six years and have dealt with various service advisors. Any time I've had an issue, it was resolved quickly and to my satisfaction. The staff have always shown themselves to be competent and knowledgeable. Louis Escobar, good job, sir!! You are an asset to Gwinnett Place Honda. More




