Gwinnett Place Honda

Service Department Left Urgent Items Undone After Oil change was completed Service said all work items needed were done. Upon returning home, we had an E. Mail saying engine air filter and After Oil change was completed Service said all work items needed were done. Upon returning home, we had an E. Mail saying engine air filter and car cabin filter needed to be changed for our Odyssey. The car needed to be brought in immediately. This will involve over an hour of driving since Gwinnett Place Honda is 30 minutes away at a minimum with normal traffic conditions. Service adviser Michael Torres, service advisor, discounted the service technicians evaluation.since the mileage requirement was not met. There was no coordination between the technician and the service advisor. This should have been resolved while we were at the dealership. More

Great experience Daniel was excellent. He listened and understood our requirements and showed us all options. He was able to get us deal we wanted. I highly recommend Daniel was excellent. He listened and understood our requirements and showed us all options. He was able to get us deal we wanted. I highly recommend. Thanks Daniel. More

Awesome & Professional Service I highly recommend Gwinnett Place Honda. Professional staff Aron in Sales and Kelepha Njie, Used Car dealer Manager. No pressure, they were both very I highly recommend Gwinnett Place Honda. Professional staff Aron in Sales and Kelepha Njie, Used Car dealer Manager. No pressure, they were both very patient. Very informative. Great experience, we ended up buying an Honda Accord and Honda Pilot More

Excellent service The Service representative was exceptionally courteous and used several discounts to reduce my final bill as much as possible. Because I had all 4 ti The Service representative was exceptionally courteous and used several discounts to reduce my final bill as much as possible. Because I had all 4 tires replaced, 3 year complete maintenance service, including replacement of all fluids, and of course, the "standard" oil and filter change the overall cost was substantial and the total service process took over 3 hours. In spite of all of this, I was treated with great courtesy and am happy with this dealership for my Honda service. More

Oil change The staff is so friendly and the service is great. They get you in and out. Always treat you like family here, I love it. The staff is so friendly and the service is great. They get you in and out. Always treat you like family here, I love it. More

Excellent When it’s time for service I know exactly what to expect at Gwinnett Place Honda service dept. I can actually budget my time well because I know appro When it’s time for service I know exactly what to expect at Gwinnett Place Honda service dept. I can actually budget my time well because I know approximately how long my service stop will take and that’s important because time is valuable to me. More

Oil Change I came in for an oil change and to find out why the engine light and check light came on. Luis saw me pull in and immediately was ready to help me. I I came in for an oil change and to find out why the engine light and check light came on. Luis saw me pull in and immediately was ready to help me. I didn't have to wait for someone to come to my car. I explained what the problem was besides needing an oil change and he went out of his way to help me avoid an expensive procedure with diagnostics if possible. I really appreciated that. He brought it to my attention about needing a new battery. His knowledge and friendliness was impressive. More

Great deal and great people It was a great place and they really worked with me to get a car that I needed and worked for my budget. They were good and kept their word of having It was a great place and they really worked with me to get a car that I needed and worked for my budget. They were good and kept their word of having me in a vehicle that I absolutely love! More

Dependable These guys are great... even though i really hate filling out surveys i understand that importance of them. I think this age is so much invested in su These guys are great... even though i really hate filling out surveys i understand that importance of them. I think this age is so much invested in surveys that we can forget what they are for which they are intended... also customers feel obligated to report excellent ratings, and are told this is the only passing review. I believe this lessens the value of a report made straight from the on a customer's own volition. I feel very bothered by phone calls and emails pestering me to make the review every time I come to the dealership. I have to come quite often because of the nature of driving I do for my job and I don't enjoy the phone calls and emails at all. More

Oil Change Can in for oil change and basic check up. Service did there review of car and also noted that battery had to be change as it was low. Great job as i'm Can in for oil change and basic check up. Service did there review of car and also noted that battery had to be change as it was low. Great job as i'm sure within the next few weeks, that battery would have died and now I don't have to worry about that More