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Gwinnett Place Honda
Duluth, GA
2,517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,517 reviews
October 19, 2016
World Class Service I truly experienced "world class customer service" at Gwinnett Place Honda today. Todd in the collision center went above and beyond to accommodate me I truly experienced "world class customer service" at Gwinnett Place Honda today. Todd in the collision center went above and beyond to accommodate me during the lost of my grandmother. He handled an unexpected situation by coordinating things with Kam over in the service dept as well as with the rental car agency in there facility. Words cannot express how appreciative I feel. I would like to say thank you to the entire Gwinnett Place Honda staff...You made me feel like more than a customer, you made me feel like family. More
by Happy camper
Employees Worked With
Kam Cheung, Todd Higginbotham
October 05, 2016
Sales Manager All of my dealings with Gwinnett Place Honda over the years have always been positive until I met Kendall Brown. He lacks integrity. He makes fals All of my dealings with Gwinnett Place Honda over the years have always been positive until I met Kendall Brown. He lacks integrity. He makes false promises and commitments. When challenged he is patronizing. More
by tafo
Employees Worked With
Kendyl Brown
September 25, 2016
Excellent, pleasant experience Aaron greeted us outside of the building as we were walking in; we felt very welcomed. Honestly, we were just doing some research on a car but after d Aaron greeted us outside of the building as we were walking in; we felt very welcomed. Honestly, we were just doing some research on a car but after dealing with Aaron, we ended up purchasing a 2017 Accord LX. He made the whole experience great and low-pressure. The entire team was very helpful and I am glad I chose Gwinnett Place Honda. We spoke with Troy as well and we were able to come to an agreement and appreciated his excellent customer service. Although we were there after hours, Albert with finance helped us get out the door as soon as possible; he was the last employee there. I really felt welcomed and appreciated as a customer and I will always return there for any maintenance or even my next purchase. Thank you to everyone who helped us! More
by Salam
Employees Worked With
Troy Royal, Aaron Hardy, Albert Thompson
September 21, 2016
Bought a new Honda Civic Had such a great experience with Zach at Gwinnett Place Honda, he found me the exact car I wanted at a good price, and he even bought me and my family Had such a great experience with Zach at Gwinnett Place Honda, he found me the exact car I wanted at a good price, and he even bought me and my family lunch while we signed paperwork! He knows his stuff and is always available to answer questions! Even after I bought the car I was able to text him and ask questions and he always replied promptly. More
by Nursejessie0610
Employees Worked With
Zach Blanchard
September 12, 2016
Awesome experience buying CPO with Tony Samad We had the best experience buying a very nice, late model, certified, pre-owned CR-V from Tony Samad at this dealership. Tony was really awesome - no We had the best experience buying a very nice, late model, certified, pre-owned CR-V from Tony Samad at this dealership. Tony was really awesome - no pressure sales, knew what we wanted and respected what we could afford, got us the best deal he could, and even set us up with some perks. When we didn't find the perfect fit the first visit, he very politely followed up with us to let us know when he got something in that was perfect (and, it WAS perfect!). He has stayed in contact with us (excellent, old-school salesman that he is), and we intend to buy from him again. Highly recommend him! More
by rlg700
Employees Worked With
Robert Turner, Tony Samad
August 30, 2016
Good experience, horrible follow through on promise My experience was pleasant but I am very disappointed as I was PROMISED I would receive a second key. It's been over year and I have yet to receive, I My experience was pleasant but I am very disappointed as I was PROMISED I would receive a second key. It's been over year and I have yet to receive, I have followed up several times with Mike. It has been very inconvenient having only one key, and I don't appreciate being lied to. More
by Alexandra Mashburn
Employees Worked With
Mike Pham
August 26, 2016
Nothing but pure Satisfaction 😚 David Kwon, David Kwon, David Kwon. .this man is truly awesome, he knows and understands your needs. He will turn a k ow into a yes. I am now in my dr David Kwon, David Kwon, David Kwon. .this man is truly awesome, he knows and understands your needs. He will turn a k ow into a yes. I am now in my dream car which is totally reliable, safe and affordable😘😘😘This man was truly a blessing from start to finish. He will turn all of your No to a big fat yes. HE Works around the clock to make it happen. Please don't hesitate to contact him. He is who he say he is👐👐👐👐👐#1 dealership in the country by far. I'M SENDING EVERYONE TO THEM ????? More
by Very Happy Customer 😆
Employees Worked With
Dann Long, Stanley Chen
August 14, 2016
Awesome experience My husband and I visited many dealerships in the Mall of Georgia area and Gwinnett Mall area. I went to Mall of Georgia Honda and was quickly turned My husband and I visited many dealerships in the Mall of Georgia area and Gwinnett Mall area. I went to Mall of Georgia Honda and was quickly turned off. I went inside the dealership and stood there for 10 minutes being ignored so I walked out. We immediately went to Gwinnett Place Honda where we met Shon Hood. Shon was patient with us and not pushy, knowledgeable about the vehicle. We test drove the vehicle but did not buy the vehicle that day. we went home and researched other options but was not satisfied so we called Shon back to see if the vehicle was still there. Shon took the chance of reserving the vehicle until we could get there, he actually came in just to meet with us. What I can say is he is dedicated and professional. I'm in the customer service business so I appreciate GOOD customer service when I see it. I will definitely recommend others to visit Shon at Gwinnett Place Honda. More
by Monique Maddox
Employees Worked With
Shon Hood
August 12, 2016
Practice what you preach Danny was wonderful and deserves a 10 out of 5 for spending a considerable amount of time accommodating my wife and I in finding a new vehicle for our Danny was wonderful and deserves a 10 out of 5 for spending a considerable amount of time accommodating my wife and I in finding a new vehicle for our daily commute. After spending hours there we were greeted by Troy Royal. He made it very clear initially that he wasn't going to "play any games". Well that's exactly what he did. From questioning where I lived to making it the most expensive Fit EX (Nearly 20k) on the lot I chose to walk away. Easier for me to drive 95 miles to a different dealership. All the same cars, just better service and prices. More
by Jack Vang
Employees Worked With
Troy Royal
August 08, 2016
Oil change Came Here for an oil change with appointment. When I got here I was told I have to wait two hours as I was incorrectly informed. To top it all, when I Came Here for an oil change with appointment. When I got here I was told I have to wait two hours as I was incorrectly informed. To top it all, when I called for the appointment I asked how much it costs for synthetic oil and I was quoted $29.95 which changed to $49.95 when I got here. More
by Disappointed customer
Employees Worked With
Rudy Ross
