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Gwinnett Place Honda
Duluth, GA
2,517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,517 reviews
July 13, 2016
Steven Shoemake Service Deparment I have to said thank you very much for your service. I been stopped coming here because, I couldn't finds any trust or good service anymore until I f I have to said thank you very much for your service. I been stopped coming here because, I couldn't finds any trust or good service anymore until I find Mr Steven Shoemake he is the honest man build back my trust for Gwinnett Place Honda Service Deparment . This place should hired the people like him. He know what is he doing in his duties, with great mane and honest . I am recommend to come and see him when your car need service. You come and see him then you will know what I am trying to said about him. Again thank you very much for your service and help me on my car. Appreciate; Terry Truong More
by Truong
Employees Worked With
Steven Shoemake
July 11, 2016
best service ever i went in for brake pads and other service.Best customer service i had anywhere i would recommend going to Jae kim.Never thought i find someone i can i went in for brake pads and other service.Best customer service i had anywhere i would recommend going to Jae kim.Never thought i find someone i can trust with my car problem.If you need help go to him he make sure you are taken care of. More
by duyle
Employees Worked With
Jae Kim
July 08, 2016
The one and only sale person you can trust Whenever you're going to a dealership to purchase a new or used car, you plan on spending the whole day there and getting couple of grey hairs from ov Whenever you're going to a dealership to purchase a new or used car, you plan on spending the whole day there and getting couple of grey hairs from overly stressed out negotiations. That's your typical stereotype thinking. Well, with Mike Pham, it's the complete opposite. Stress free, no pressure sales tactics and was able to give us great price on our trade, more than we expected. Overall we were in and out in less than 2 hrs. I would highly recommend and buy from him again! More
by Jacob Stacho
Employees Worked With
Mike Pham
July 08, 2016
Wonderful experience great guy funny too! We were the last customers at the dealership. It was late and I felt bad because it took me forever to decide on a car. Mike Pham was our sales and he We were the last customers at the dealership. It was late and I felt bad because it took me forever to decide on a car. Mike Pham was our sales and he was very patient with me. Very informative and no pressure. There were two cars I had been going back and fourth on and couldn't decide! He brought us in Mr. Taylor's office and he was great. Very eccentric and friendly. No pressure. Usually this is the part I hate but he made it very pleasant! He was quick and funny made the experience end perfectly. I ended up with a great deal and no regrets. My transaction was perfect and I would recommend to anyone. More
by RosalynTS
Employees Worked With
Marquis Taylor, Mike Pham
July 07, 2016
Extremely helpful! My overall experience at Gwinnett Place Honda was great! Very helpful and welcoming, not to mention they helped me find the perfect Civic for me! Than My overall experience at Gwinnett Place Honda was great! Very helpful and welcoming, not to mention they helped me find the perfect Civic for me! Thanks so much for all the help! More
by Shayda2489
Employees Worked With
Kristian Gjessing, Steven Welch
June 30, 2016
2 Hour Oil Change In going to Gwinnett Place Honda with an appt. I waited for a little over 2 hours just to have an oil change done. Very very unhappy. In going to Gwinnett Place Honda with an appt. I waited for a little over 2 hours just to have an oil change done. Very very unhappy. More
by msdevine4697
Employees Worked With
Rudy Russo (Service Advisor)
June 30, 2016
Great Service on My Schedule Again today I was able to get a convenient appointment coordinated with my eye doctor appointment close by (I live 30 miles from this dealer but drive Again today I was able to get a convenient appointment coordinated with my eye doctor appointment close by (I live 30 miles from this dealer but drive past another Honda dealer just to come to Gwinnett Honda- they're that good!). Turns out I was early for my appointment but, no problem, Rick Z took me early and got me out early too. As usual the service was prompt and efficient. And Rick lets me know if there are any discounts available for me that I did not know about. So I am fixed and my Honda is all ready for thousands more miles! More
by Terry Bird
Employees Worked With
Rick Zarpentine
June 13, 2016
Go to Gwinnett Place Honda Gwinnett Place Honda truly changed my outlook on car buying and shady car salesmen. In the past week I have been to dozens of dealerships all with the Gwinnett Place Honda truly changed my outlook on car buying and shady car salesmen. In the past week I have been to dozens of dealerships all with the same sales pitches and tactics. Mike Pham was the first salesman ever that didn't try hustling me or forcing me into buying something that I didn't want just for the sake of a sale. And everything Robert in finance promised me he put in writing! It was a quick and painless car buying experience for the first time! More
by Taloway
Employees Worked With
Robert Turner, Mike Pham
June 10, 2016
High Maintance charge I recently made an appointment over the phone about an ongoing oil leak I was having with my 2008 Honda Accord. I made the appointment for a Saturday I recently made an appointment over the phone about an ongoing oil leak I was having with my 2008 Honda Accord. I made the appointment for a Saturday afternoon and arrived a little late. Once I arrived, various service people kept informing me someone would be with me (this went on for 20 minutes). Once I was actually being serviced by the Tech, I informed him I had an appointment and I needed to see why was my car leaking oil. He got my information and once completed, he asked me to come with him to his desk. He then informed me, it would be $140 for them to check my problem. What??!!! I informed him, I was not informed of a fee and not for $140. He looked at me with a blank look. I informed him, I did not have $140 but he stated it would be applied to the service if the work was done. I told him no one informed me of this fee and I did not have the monies for this. I asked him where is my car. He pointed and gave me my keys and told me to have a nice day. What??!!! I was dismissed with a salutation!!! Really!!! No apology or explanation!!! Of course I called to file a compliant, but the service manager was not available after I left. Again, this was a Saturday!!! You gave me good service in the past but what happened!!! More
by adrian123456
Employees Worked With
Ronnie Butler
May 25, 2016
Great Experience Steven is an enthusiastic & knowledgable service advisor. My experience with dealerships has not been a great one. But when I engaged in my first inte Steven is an enthusiastic & knowledgable service advisor. My experience with dealerships has not been a great one. But when I engaged in my first interaction with Steven in the service department it exceeded my expectations! More
by Klfowler2003
Employees Worked With
Steven Shoemake
