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Gwinnett Place Honda
Duluth, GA
2,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 13, 2016
Go to Gwinnett Place Honda Gwinnett Place Honda truly changed my outlook on car buying and shady car salesmen. In the past week I have been to dozens of dealerships all with the Gwinnett Place Honda truly changed my outlook on car buying and shady car salesmen. In the past week I have been to dozens of dealerships all with the same sales pitches and tactics. Mike Pham was the first salesman ever that didn't try hustling me or forcing me into buying something that I didn't want just for the sake of a sale. And everything Robert in finance promised me he put in writing! It was a quick and painless car buying experience for the first time! More
by Taloway
Employees Worked With
Robert Turner, Mike Pham
June 10, 2016
High Maintance charge I recently made an appointment over the phone about an ongoing oil leak I was having with my 2008 Honda Accord. I made the appointment for a Saturday I recently made an appointment over the phone about an ongoing oil leak I was having with my 2008 Honda Accord. I made the appointment for a Saturday afternoon and arrived a little late. Once I arrived, various service people kept informing me someone would be with me (this went on for 20 minutes). Once I was actually being serviced by the Tech, I informed him I had an appointment and I needed to see why was my car leaking oil. He got my information and once completed, he asked me to come with him to his desk. He then informed me, it would be $140 for them to check my problem. What??!!! I informed him, I was not informed of a fee and not for $140. He looked at me with a blank look. I informed him, I did not have $140 but he stated it would be applied to the service if the work was done. I told him no one informed me of this fee and I did not have the monies for this. I asked him where is my car. He pointed and gave me my keys and told me to have a nice day. What??!!! I was dismissed with a salutation!!! Really!!! No apology or explanation!!! Of course I called to file a compliant, but the service manager was not available after I left. Again, this was a Saturday!!! You gave me good service in the past but what happened!!! More
by adrian123456
Employees Worked With
Ronnie Butler
May 25, 2016
Great Experience Steven is an enthusiastic & knowledgable service advisor. My experience with dealerships has not been a great one. But when I engaged in my first inte Steven is an enthusiastic & knowledgable service advisor. My experience with dealerships has not been a great one. But when I engaged in my first interaction with Steven in the service department it exceeded my expectations! More
by Klfowler2003
Employees Worked With
Steven Shoemake
May 25, 2016
Mike just doesn't fit the mold! Forget the stereotypes you hear about the high pressure car /used car sales person who is just out to take your money. We found one that just doesn't Forget the stereotypes you hear about the high pressure car /used car sales person who is just out to take your money. We found one that just doesn't fit that mold. " Mike the mold breaker" should be his moniker. A top-notch professional, a real credit to the dealership. A very pleasant buying experience. Thank you, Mike from Jon and Judy More
by Jon&Judy
Employees Worked With
Robert Turner, Mike Pham
May 25, 2016
Wonderful car buying experience!😄 I bought my last car at Gwinnett Place Honda and had a great experience so I decided to return to the dealership. Not only was I surprised to see so m I bought my last car at Gwinnett Place Honda and had a great experience so I decided to return to the dealership. Not only was I surprised to see so many familiar faces I was treated like an ex employee and recieved the royal treatment. My thanks to salesman Zackary Blanchard and his manager Richard Alitrista who made the process quick and painless. I came prepared with ammunition when it came time for my trade but that was only wasted time I was very happy with the offer. Everyone from the finance manager Ramon, the sales desk manager Jamal and the new accessory saleswomen(forgot her name but she will go far)were wonderful to work with. I give GPH a A+ and will recommend the dealership again and again. I believe the General Manager is a man named David Kwon, he should be commended as well for providing well educated employees who show they care about their dealership. Kathleen Heagerty More
by Bingo12345
Employees Worked With
Jamal Gunn, Richard Alatrista, Ramon Espejo, Zach Blanchard
May 24, 2016
Great first time experience Mike Pham really toke good care of me. I was a first time buyer and he really toke time out to show me the steps and make sure I was 100% comfortable. Mike Pham really toke good care of me. I was a first time buyer and he really toke time out to show me the steps and make sure I was 100% comfortable. I would recommend him to anybody who wants a new car buying experience. More
by Mrmack0518
Employees Worked With
Mike Pham
May 23, 2016
Purchasing our 1st Honda We purchased our 1st Honda from Gwinnett Place Honda! We are very picky & they worked hard to find the right vehicle for us!!! The management, sales We purchased our 1st Honda from Gwinnett Place Honda! We are very picky & they worked hard to find the right vehicle for us!!! The management, salesman, & finance manager were all very professional & Accommodating!!!! More
by New Girl
Employees Worked With
Robert Turner, Delavan Mair, Mike Pham
May 23, 2016
Steven Shoemake Rocks! What a great service department! Steven Shoemake, my service representative, was the best I've experienced in recent memory. He was prompt, courteous, What a great service department! Steven Shoemake, my service representative, was the best I've experienced in recent memory. He was prompt, courteous, professional and just plain helpful. I highly recommend Steven Shoemake and the service department at Gwinnett Place Honda. More
by Lance Campbell
Employees Worked With
Steven Shoemake
May 06, 2016
Service on my 2012 Honda Fit The Service Team was exceptional, from my Service Rep. Rudy Russo who explained everything in detail and went beyond the call of duty, he walked me to The Service Team was exceptional, from my Service Rep. Rudy Russo who explained everything in detail and went beyond the call of duty, he walked me to the service area to show me the wear on my brakes. Rudy recommended I replace my front brakes, I was upset because I have only driven the car for a year. It is a Certified Pre Owned car so I felt justified in feeling they should have been changed before I bought the car. Rudy talked to his manager and I wasn't charged for the new brakes which the manager said that was the "right thing to do". That kind act has made me a loyal customer and I will continue to do business with Gwinnett Place Honda. More
by kitkat0350
Employees Worked With
Rudy Russo
May 06, 2016
False Advertisement Their internet sales team is full of liars. They sent me an invite to come test drive a new Honda, and I would get a $25 visa gift card for doing so. Their internet sales team is full of liars. They sent me an invite to come test drive a new Honda, and I would get a $25 visa gift card for doing so. They sent me numerous emails, constantly reminding me that this offer was still available. I decided to print it off and go in, as I was thinking of getting a new car. When I got to the dealership, I had to wait 20 minutes in their lobby before I even got to talk to anybody and let them know why i was there. I finally got to talk to a salesman (Mansoor), and he let me know he'd take care of the gift card after I test drove the car. Well, after the test drive, he takes the offer to the internet sales manager who told him Gwinnett Place Honda no longer associates with the company who issues the gift cards. I told him that I specifically came to GP honda because they kept inviting me and telling me about this offer, and he made nothing of it. The manager would not even come talk to me. Then Mansoor offers me a free tank of gas on my current vehicle, which would have been fine. Then he backtracks and says he can't find his internet sales manager, but the "next" time I come to Gwinnett Place Honda, he would take care of me. Well guess what, after this terrible experience, I won't ever be back. My family has bought 4 Hondas from here in the past, but we will not be buying anymore. Don't set false advertisement to your customers, then not honor them when they arrive. More
by shivam970
Employees Worked With
Mansoor Butt
