Gwinnett Place Honda
Duluth, GA
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New Car Buying experience I would say for most part of the car buying process i had a better experience, but there were few instance i felt really pressured buying the car or t I would say for most part of the car buying process i had a better experience, but there were few instance i felt really pressured buying the car or the products which Gwinnett has to offer. Robert was very kind, respectful, customer friendly and helped me with every single question i had. Gwinnett is lucky in having Robert in their sales team. On the other hand Troy was not Customer friendly and his attitude towards Customer was not great. As soon i agreed to buy the car he just left me without even greeting me for my purchase. He made me feel he is more focused on me purchasing the car and not lending good customer service. After they agreed to the price, i met Chad from Finance, who was really nice to me while explaining the products they have to offer, and the moment he realized that i am not interested, his tone changed and he made me feel pressured in buying a product. I felt that's not a good way to sell your products, even though, if i would have changed my mind later on to buy one, i would think twice after i am approached with that different tone. Overall my experience was Average and thanks to Robert otherwise i would have given Poor. More
Expert Salemen Steven did an excellent job in encouraging me to receive the service needed instead of services wanted, Thanks again. I will recommend others to sto Steven did an excellent job in encouraging me to receive the service needed instead of services wanted, Thanks again. I will recommend others to stop by the dealership for service or sales. More
it is good service center, They suggested correct details and accordingly serviced the car. This is fourth time I visited this service center and it is good. center, They suggested correct details and accordingly serviced the car. This is fourth time I visited this service center and it is good. More
Bought new pilot Good service, the people are nice, just the wait is a bit too long, but overall very satisfied with the service, we are repeat customer Good service, the people are nice, just the wait is a bit too long, but overall very satisfied with the service, we are repeat customer More
Quick and complete Quick service, didn’t try to force extra services on me that my car didn’t need. Came for oil change and tire rotation and that’s what I got! Hey Quick service, didn’t try to force extra services on me that my car didn’t need. Came for oil change and tire rotation and that’s what I got! Hey More
very nice this dealership is the best. Everyone is kind and nice, friendly. especially salesman ms.chae is really nice. I will firmly recommend her. thanks ms.c this dealership is the best. Everyone is kind and nice, friendly. especially salesman ms.chae is really nice. I will firmly recommend her. thanks ms.chae More
Addressed my issues No specific comments - Zach listened to my concerns and all of the concerns were addressed in a timely fashion. I will recommend this center to other No specific comments - Zach listened to my concerns and all of the concerns were addressed in a timely fashion. I will recommend this center to others. More
Great Staff and Process This was my first time buying a new car, so I was somewhat apprehensive on the process. I really enjoyed my experience as the staff were friendly and This was my first time buying a new car, so I was somewhat apprehensive on the process. I really enjoyed my experience as the staff were friendly and did not push the sale hard. I was open that I was looking at other makes and they understood, but stayed in touch enough to show their interest. They were willing to work with me on a few items I wanted in the purchase. Overall, it was a great experience and I would recommend this dealership to my friends and family. More
Wonderful experience! From the minute I entered the dealership, everyone was most cordial and efficient. Each one listened to what I wanted each step of the purchasing proc From the minute I entered the dealership, everyone was most cordial and efficient. Each one listened to what I wanted each step of the purchasing process and provided help when needed. More
Review for Gwinnett Place Honda and MIchael No havoc in service parts. Regular oil change and fixing of additional parts completed in one shot. To ratings goes to Michael Torres as well. No havoc in service parts. Regular oil change and fixing of additional parts completed in one shot. To ratings goes to Michael Torres as well. More




