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Gwinnett Place Honda
Duluth, GA
2,489 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 27, 2015
Great experience After visiting a few other dealerships which were either incredibly pushy or non-professional, Mike was a joy to work with. He was professional and wo After visiting a few other dealerships which were either incredibly pushy or non-professional, Mike was a joy to work with. He was professional and worked with me and my budget. Even after I bought the car, Mike remained responsive, professional, and extremely helpful. Great buying experience (I bought a certified used Honda Civic). I'm glad I came to Gwinnett Place Honda. More
by Meghan
Employees Worked With
Mike Pham
Helpful May 27, 2015
Purchase price and terms of loan changed in Finance Dept I was lured by an unsolicited call from the salesman to swap my vehicle for a new one as a special promotion from Honda. It turned out to be a bait a I was lured by an unsolicited call from the salesman to swap my vehicle for a new one as a special promotion from Honda. It turned out to be a bait and switch with an attempt to sell me a lesser vehicle than what I had. After many hours of stating what terms I would accept, reaching an agreement with the salesman and sales manager to purchase the newer vehicle, the financing terms got extended in the Finance Office without notification. I appealed to the Dealership to resolve the matter but never received a letter, phone call, email or thank you. The "Swap" is a scam. I would not recommend this dealership. More
by Dottie
Employees Worked With
Kendyl Brown, Albert Thompson
May 16, 2015
Great experience buying a used car! Mike was great in assisting my mother and I in buying her a certified used Honda today. He was very friendly and was willing to go above and beyond to Mike was great in assisting my mother and I in buying her a certified used Honda today. He was very friendly and was willing to go above and beyond to satisfy our needs!! More
by Arose26
Employees Worked With
Mike Pham
May 12, 2015
Joseph Yim is great Sale rep I would strongly recommend I started shopping online for a good CRV internet price. Along all of the dealerships Joseph is the greatest sale rep that i ever met: He is working r I started shopping online for a good CRV internet price. Along all of the dealerships Joseph is the greatest sale rep that i ever met: He is working really hard to meet my needs. He is extremely friendly, helpful. This is the reason that I strongly recommend him to my friends. I am going to meet him tonight and complete my purchase with his help! Thanks so much Mr. Yim!!! More
by Ed
Employees Worked With
Joseph Meeni Yim
May 02, 2015
Excellent experience I had my Honda Odyssey broken. It happened during my family visit when we really needed a big car... When I got to the service center I met Valerie (a I had my Honda Odyssey broken. It happened during my family visit when we really needed a big car... When I got to the service center I met Valerie (a service manager) who took care of my car and also my family: my car was fixed in two days and I've got the biggest car on replacement. Thanks, Valerie! Thanks, Gwinnett Place Honda service! More
by Victor
April 19, 2015
100% customer satisfaction!!! I had been looking for the optimum car purchase; right price, all of the features I wanted, excellent condition AND outstanding sales experience and c I had been looking for the optimum car purchase; right price, all of the features I wanted, excellent condition AND outstanding sales experience and customer satisfaction. I found all of this when I began chatting online with internet sales specialist Michael Heng at Gwinnett Honda. Michael was courteous, knowledgeable and went above and beyond my expectations giving me the best car buying experience I have ever had. Michael looked after me and made me feel that I was a top priority customer. From the time we connected at Gwinnett's web site online chat, sending me information about the car, to coming to the dealership for a test drive, to negotiating the purchase and then teaching me and my daughter all about the features of my new "smart car". I would highly recommend Gwinnett Honda for your next car purchase and ask for Michael Heng in internet sales!!! More
by Jacqueline
Employees Worked With
Robert Turner, Michael Heng
March 30, 2015
What an awesome sales experience. I had the pleasure to work with Mike on my recent used vehicle purchase. From our first introduction, Mike was the upmost professional and knowledgabl I had the pleasure to work with Mike on my recent used vehicle purchase. From our first introduction, Mike was the upmost professional and knowledgable sales team member that I've ever had the pleasure to work with in any of my past car buying experiences. From beginning to end Mike devoted 100% of his time to me when he was working with and I never felt rushed. I would recommend him to anyone in the market for a new vehicle any day. GP Honda also has a great selection of vehicles they have access to across the country. My vehicle arrived from North Carolina the very next day and in perfect condition when I arrived to pick it up. I couldn't be more happy with my experience and now the perfect new car. More
by Sterling86h
Employees Worked With
Mike Pham
March 27, 2015
Excellent buying experience without the pressure My fiancee and I just purchased an Accord from these guys and it was a very pleasant experience. Mike Pham helped us throughout the process and I can My fiancee and I just purchased an Accord from these guys and it was a very pleasant experience. Mike Pham helped us throughout the process and I can assure he is as good as they come. Absolutely no cliche sales pitch, very accommodating and respectful. Mike got us a lower price than we had even hoped for without the typical hassle and aggressive tactics. I would highly recommend this dealership and Mike in particular. More
by Negativepitch
Employees Worked With
Mike Pham
March 26, 2015
A demonstration of rudeness and unprofessionalism! I am a repeated customer of Gwinnett Place Honda. However, the dealership did not treat me with respect. The salespeople, was able to respond appropri I am a repeated customer of Gwinnett Place Honda. However, the dealership did not treat me with respect. The salespeople, was able to respond appropriately to my request. We were able to agree on the final out the door price of the vehicle. However, I explained to them that since this is a joint purchase, I would have to check with my wife for one last time because her name will be on the credit application. I stated that I would be happy to put a down payment to hold the car. Hence, after telling the salespeople's supervisor, the supervisor responded with rage. I was able to hear him screaming across closed glass doors. I quote "Cancel the deal!", "Walk away!|, among many others. I was upset with the way that I was treated as a "valued" and "repeated" customer. I understand that the supervisor may have a bad day. However, in no way, he had the right to scream at his employee and customers. It is just plain tasteless and unprofessional. Please heed my words and turn away. More
by cahsadu
Employees Worked With
Jayson, Reggie Dube
March 20, 2015
BAIT and SWITCH I called in and asked if a vehicle i saw on their website was in stock. "Please give me the stock # from the website sir so that i can confirm, we don I called in and asked if a vehicle i saw on their website was in stock. "Please give me the stock # from the website sir so that i can confirm, we don't want to waste your time" -> provide her with stock number, we confirm that price, model, year, etc is the same. "yes sir it is in the lot", --Great, I can come in for a test drive now, will it be ready?-- "Yes sir, we will have it ready, can i have your contact information so that i can provide it to my sales manager? just ask for the sales manager when you come in" -- so i show up and get sharked out by the first sales man that sees me who sidelines me from talking to the sales manager -- then i tell him about the car i want to see, and he pulls it up by the same stock number, and it's in NORTH CAROLINA buuut "Let me show you a similar vehicle" DO NOT REWARD THIS KIND OF BEHAVIOR WITH A CAR PURCHASE. Way to be exactly the kind of slime xxxxx that pop culture TV/MOVIES make you out to be. Thanks for going out of your way to mention NOT wasting my time, while you proceeded to waste my time. More
by nophone
Employees Worked With
There is a culture of deception, everyone is to blame
